Managing a team of developers focused on discovery, design, dev, and delivery of Automations.Integrating automations with various technologies as needed ie. PowerShell, Python, OCR, AI/ML/NLP, Chatbots, Process Mining, etc.Focused on RPA solutions using UiPath while delivering solutions in whichever platform makes the most sense per client needs. Managing my dev team's training, day to day workloads, and career development.Working to engage new clients and providing new service offerings.

Robotic Process Automation (RPA) integrationRPA software robot development with UiPath (UiPath RPA Developer Advanced Certified)RPA tools testing and evaluation (UiPath, Automation Anywhere, Blue Prism)Scripting and Programming using PowerShell, Python, C#, and .NETAWS Engineering

Highly educated and experienced in Technical Chart Analysis. Tool of choice: TradingView. Focuses are on Cryptocurrencies, Equities, US Treasuries / Bonds, & Commodities. Verified Bitcoin on-chain analyst with CryptoQuant. Experienced in on-chain analysis utilizing Glassnode, CryptoQuant, and independent sources. Experienced in Global Economics, Sound Money Principles, Monetary History, and Monetary PolicyHighly knowledgeable in Bitcoin concepts, fundamentals, economics, and investment strategiesHighly knowledgeable in Decentralized Finance (DeFi), Research / Identifying DeFi investments that bring value to the financial system, early Metaverse iterations, and areas of the world lacking financial servicesHighly experienced Investor/Trader with detailed knowledge on Crypto Exchanges, Derivatives, Centralized Equities ExchangesExperienced in creating and selling NFTs. Digital Artist / Graphics Designer using Adobe Photoshop, After Effects w/ Element 3D, Substance 3D, Dimension, Premiere Pro.

Managed applications, physical storage, and SAN fabric on in an on-prem data center. Supported migration from on-prem to AWS and VMC.Terraform for IaC. Experience with AWS Services and Providers, EC2, Elastic Beanstalk, S3, CloudWatch, Vagrant, and Ansible. Git for version control. Migration of data (~5PB) from Physical Storage to S3 / Glacier. Creation and management of S3 buckets and roles. Managed physical SAN including 8 HP 3PAR arrays, 5 NetApp arrays, 8 Hitachi arrays, and 2 Pure Storage arrays, along 2 SAN Fabrics running 10 Brocade Switches.

Main Infrastructure POC for projects coming through the Development pipeline.Writing env. spec documents including hardware, application, monitoring, risk, cost, and overhead for projects. Delegating tasks to internal teams T1/T2 teams for successful project completion.Solving technical roadblocks during project lifecycle to ensure successful completion prior to deadlines. Writing Prod & Staging design and troubleshooting docs.Writing Application Support docs and KB articles for training..Interviewing and training new hires for T1/T2 Application and DBA roles.Hosting training sessions for knowledge development for Ops, Infra, DevOps, and AppOps teams.Providing DevOps with logic improvements for future app enhancements.Resolving urgent issues / incidents directly impacting client satisfaction and contract renewal as a final escalation point.Authoring scripts for capacity growth to justify purchases. Acting as the sole Tier 3 escalation for all Application issues / incidents and high level customer requests. Responsible for resolution to any unresolved escalations by T1/T2 teams.Writing new automation scripts to reduce daily workload of support teams.Developed a VB.NET application, “Powerbox”, to supplement daily workload. Initially a tool I used personally in my first year with Symantec. Today it has become critical to the business and used by AppOps support teams to perform their daily work. Sole author and continuing updates to ensure functionality with any new backend releases. Developed PowerShell scripts which interact with Windows Servers, SQL DBs, and NetBackup for automation, deployment, storage, and backup tasks.Supporting HP 3PAR, Hitachi HDS storage arrays.Supporting Hardware upgrades to Blade servers and their related Chassis.Supporting VMs (2000+) and their related datastores in VMware 4.x/5.x.

Expert in applications running on two Infrastructures (Symantec MSS and Symantec DeepSight).Supporting assets across multiple sites / data centers (Arizona, Virginia, Calgary, Chennai, Australia, UK).Sole escalation support to other Infra. teams (DBA, Systems, Network) as necessary.Supporting all proprietary applications related to log collection, processing, parsing, and database loading.Highly skilled in identifying software defects, potential security threats; performing root cause analysis.Software deployments through the staging to production lifecycle.Monitoring new releases for defects or performance issues prior to production releases.Working closely with Development and QA on new release testing to ensure a high success rate.Creating architectural designs for new technologies and infrastructure additions and updating existing architecture design documents to reflect new releases and other changes.Supporting local and international staff of the Symantec Secure Operations Centers (SOC). Support for internal SOC staff ranges from software problems, desktop support issues, questions or concerns regarding internal applications (new and legacy), to deep bug detections analysis, and detailed architectural functionality.Supports client services team to fill high level or out-of-scope customer requests. Filters requests and provides development with logic for new applications or feature additions / enhancements for existing customers.Daily review of Development Defect and Enhancement tracking system to prioritize issues based on impact.Manages and supports roughly 10-15 legacy servers running legacy software (internal / external). Normally will learn these systems inside and out if an issue calls for it; otherwise will push for decommissioning and upgrades.Manages, supports, and performs software deployments a wide range of servers: 3 database loading tiers (300+ servers), 2 parsing / processing tiers (200+ servers), and roughly 20-40 web servers.

Providing support for the DoD, Army, Navy, and Air Force for issues relating to Procurement Desktop Defense SR08/a/b SR10/10aExperienced with Siebel CRM on DemandExperienced with Sybase (ASE, ASF, SQL Advantage, Interactive SQL, Sybase Central).Experienced in SQL Scripting and database administration, management, and troubleshooting.

- Provided support for customers of Sage Software’s FAS Fixed Asset Accounting product line. - Provided support for FAS Asset Accounting, Asset Inventory w/ Palm and CE Readers, and Construction in Progress.- Supported applications on database engines such as Sybase SQL Anywhere and Microsoft SQL Server.- Supported application security issues pertaining to Sarbanes Oxley.- Supported environments such as Terminal Server, Citrix Metaframe, and Novell Netware. - Managed Microsoft SharePoint for the Customer / Tech Support Department. - Trained and recruited for the Technical Solution Writing Team by its lead engineer. - Mastered all aspects of depreciation and asset accounting in relation to the software and its IRS regulations.

Managed roughly 45 computers on a LAN designed for high end gaming. Managed and monitored all network activity on the domain.Managed installation and administration of hardware and software for each machine. Managed ghosting and creating images for a large number of machines on a daily basis.Managed customer relations pertaining to support and payment.Majority of each shift was worked without management, as a single employee. Gained in-depth knowledge of networking, hardware and software administration, and domain management.Gained exceptional customer service skills, and time and money management skills.