Sales Development & Training Specialist - Strategic Accounts
CurrentSales Strategy: Partnered with RSMs to understand the unique needs of their partners and delivered regular training appropriately. Documented, organized and shared training and support best practices, pain points and ideas for improvement with the relevant teams. Improved training and support content, processes, content organization, and follow-on materials. Assisted with new partner prospecting and onboarding and supported RSMs in their communications and needs with business partners in the field.Partner Relations: Operated as the go-to virtual trainer when called upon by RSMs, bringing a higher level of consistency and efficiency to our partner training. Collected best practices and common pain points around partner training and support to collaborate with relevant stakeholders. Taught best practices to help up-level training and support content. Organized content for internal teams as well as partners. Continually trained partners, prospected for new partners, onboarded and provided partner support. Gave the channel sales team greater flexibility and capacity, while growing the Mosaic installer network.