National Carrier Account Manager
Current▪ Consistently doubled expected KPIs, including booking, in a freight market that declined 450% post-pandemic▪ Worked closely with UPS to account for over 400 loads a day of increased capacity during the Christmas season▪ Coordinated trucks to take FEMA and Red Cross supplies to those in disaster-stricken areas after hurricane Ian▪ Proactively problem-solved to provide smooth transit despite problems that arise such as equipment breakdowns and external warehouse communication errors▪Demonstrated my abilities and value to retain my job despite 4 rounds of company layoffs and a decrease in my specific role by over 50%