Head Of Sales & Service - Corporate
-Provide budget oversight while managing customer services, building relationships, training staff, and improving organizational culture; meet revenue objectives through insightful strategic planning and execution.-Nurture talents, through detailed sales and product trainings, develop succession plans for emerging leaders, and drive hiring efforts; motivate sales teams through innovative incentive initiatives.-Build, manage and retain high net worth and key accounts / relationships, with a view to drive profits for the organization, and implement a win-win situation for both the client and the company.-Managed budgets and cost centers in accordance to AOP guildelines.-Floated customer retention programs and managed all aspects of customer relationship management on a daily basis, which resulted in increased customer retention levels.-Take the helm of the Antigua business unit in the absence of the General Manager on multiple occasions.