Currently works 15 hours a week as a student supervisor, mainlyprocessing returns of damaged and overstocked books. Managesinventory, purchase orders, and credit memos. Also regularlyserves as a floor cashier, providing customers with positive andmemorable service interactions.Reference: Juwon Yang x64041

Worked closely with copy desk chief AJ Urquidi at the award-winning nonprofit literary magazine LA Review of Books. Working online and out of the Koreatown office, assisted in editing multiple pieces weekly. Reviewed for grammatical and stylistic adjustments, fact-checking, and formatting articles on the back-end. Part of the undergraduate intern class of Fall 2023. Utilized Wordpress

Worked 15-20 hours a week remotely. Was responsible foranswering 20+ phone calls and email cases each shift, assisting theUCLA community with transportation-related issues andinquiries. Regularly collaborated with other agents to solvecomplex problems while prioritizing timeliness of customersolutions. Trained in database and information systems use.

Worked 30-40 hours a week in fast-paced, high-pressureenvironment. Took customer orders with both attention to detailand time efficiency. Trained in food prep (food handler certified),industry standard cleaning practices, temperature/freshnessmanagement, and POS system use. Gained excellent customerservice and multitasking abilities, supporting convenient andefficient transactions with meaningful connections.Reference: Jill Valadez (909) 851-6417