Avery Singleton, Aap, Cams, Crcm Email & Phone Number

Ogden, Ut, Us

-Administer the Bank’s Compliance Training Program and Learning Management System-Present and facilitate targeted training throughout the Bank as needed-Lead or provide oversight on compliance-related reviews, investigations, and ad hoc projects-Develop, review, enhance, and provide final Compliance Approval of bank-wide Governance Documents (Programs, Policies, and Standards).-Foster close cooperative relationships with all bank functions, including working with Product Development, Legal, and Marketing to execute compliance initiatives for the Bank-Support and advise business leaders regarding compliance questions, product development, and evaluation of third-party relationships for compliance risk. Assist in creating controls, processes, and workflows-Provide insights into process improvements, enhancements, and procedure changes to reduce the recurrence of complaints and work with stakeholders to implement such enhancements-Provide guidance on regulatory compliance matters to the Bank’s management team and disseminate information regarding new or amended laws and regulations.-As Compliance Council Committee Secretary, schedule all meetings, maintain related documentation, build agendas, compile minutes, and track action items-Prepare reports and exhibits for senior management and the Board of Directors -Demonstrate excellent project management skills with a proven ability to lead and manage multiple projects.-Assist in the development of account disclosures for new products, ensuring they meet regulatory requirements-Assist in the review of proposed marketing campaign materials and strategies to ensure effective mitigation of compliance risks-Assist in managing the Bank’s Compliance Program

Ogden, Ut, Us

-Oversee and conduct compliance reviews and deliver results-Manage the compliance annual review schedule-Effectively manage the Bank’s corrective action process for compliance deficiencies-Develop, review, and approve bank-wide programs, policies, and procedures-Perform daily, monthly, quarterly, and other periodic compliance monitoring-Maintain records and statistics to document conformity with compliance policies and procedures-Develop and maintain risk assessments-Maintain awareness and analyze the impact of new or changing regulations and litigation and communicate to senior management-Develop plans and coordinate implementation of changes from new or amended laws and regulations-Prepare reports and exhibits for management and the Board of Directors -Assist in the development of account disclosures for new products, ensuring they meet regulatory requirements-Support and advise business leaders regarding compliance questions, product development, and evaluation of third-party relationships for compliance risk. Assist in creating controls, processes, and workflows-Interact with state and federal regulatory examiners-Manage the Bank’s compliance training program and Learning Management System-Review proposed marketing campaign materials and strategies to ensure effective mitigation of compliance risks-Manage and monitor customer complaints in a consistent and satisfactory manner. Maintain incident files and statistics to perform trending analysis-Maintain a strong knowledge of banking and regulatory environments

Ogden, Ut, Us

-Performed compliance reviews, evaluating results-Worked with Bank management to remedy deficiencies-Helped to cultivate and maintain a strong culture of compliance-Collaborated with business units to develop and enhance procedures-Identified emerging risks related to ongoing and proposed business activities-Maintained proficient knowledge of banking laws, regulations, guidance, risk mitigation, and best practices-Developed and sustained above-average skills to facilitate audits, problem resolution, research, critical analysis, formal written communication via published reports, and tactful verbal communication

Ogden, Ut, Us

-Performed daily surveillance of accounts for anomalous and/or high-risk activity-Triaged and mitigated or investigated alerts to identify concerns related to AML, counter-terrorist financing, 314(a) & watch list matches, fraud, or government sanctions-Performed case investigations of potentially suspicious activity and/or fraud-Collaborated via 314(b) information-sharing safe harbor-Maintained a working level understanding of Open Source Intelligence (OSINT) analysis techniques-Performed Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and Behavior Reviews-Documented and tracked investigations through final disposition and interdiction-Conducted reviews on behalf of the BSA Officer and Regulatory Compliance Officer-Maintained proficient knowledge of banking laws, regulations, and money laundering methods

Ogden, Ut, Us

-Specialized in Equipment Finance (secured) and Small-Business (unsecured) Term-Loans-Monitored delinquency and other factors, driving loan grade changes-Accurately set up loans in the servicing system and ensured timely completion of the funding process-Monitored borrowers' insurance policies, ensuring proper coverage of collateral-Facilitated insurance claims processing for lost or damaged equipment-Coordinated and performed physical equipment inspections and valuations-Calculated and composed payoff documentation, ensuring accuracy-Coordinated vehicle title releases and UCC Terminations-Drove daily payment processing and account reconciliations-Became contact point for external investors who had purchased pools of loans ($34.6MM portfolio, commercial equipment financing)-Monitored third-party loan servicing company ($25MM portfolio, commercial equipment financing)-Analyzed and underwrote loan modification and payment deferral requests-Interim repossession, remarketing, and asset liquidation specialist-Interim watch-list reporting specialist-Three-time nominee for Employee of the Quarter: Q3, 2018

Ogden, Ut, Us

-Led the TMS Operations Team as Senior Specialist-Successfully mentored three colleagues who all passed the 2016 AAP Exam-Provided high-touch personalized service for clients with advanced ACH operations & reconciliations-Prepared competitive pricing to aid in selling the Bank's Treasury Management Services-Monitored Remote Deposit Capture (RDC) customers, ensuring compliance-Streamlined new monthly Account Analysis Billing, substantially increasing efficiency-Strengthened department policies, procedures, fee schedules, disclosures, & contracts-Managed TMS-related Information Systems testing and enhancements-Served on the Bank's "Same-Day ACH" (SDA) Implementation Committee-Performed annual reviews of ACH Originators-Valued member of the Bank's ACH Risk Monitoring Committee-Built and edited custom NACHA files-Employee of the Quarter Nominee: Q1, 2017

Ogden, Ut, Us

-Sold Treasury Management Services to new and existing clients-Provided exceptional service to both internal employees and external customers-Facilitated new client on-boarding & completed account set-ups-Performed live customer training and TMS Product demonstrations-Provided an accurate monthly billing of TMS customers through Account Analysis, increasing revenue-Screened and prepared Electronic Fund Transfers (Wires, ACHs, & Cashier's Checks)-Ensured ACH Origination Clients responded timely to Proof of Authorization requests-Valued member of TAB’s ACH Risk Monitoring Committee-Built and edited custom NACHA files

Ogden, Ut, Us

-Employee of the Quarter: Q4, 2012-Streamlined critical operations during system conversion, enabling stability of core functionality -Aided in all ACH audit preparation, contributing to successful, board recognized, results-Strengthened MasterCard production and inventory, increasing customer protection and satisfaction.-Spearheaded the creation of the Bank’s new End of Day Process, ensuring accuracy-Monitored ACH Origination and file uploads to the Federal Reserve-Performed Regulation D account reviews, ensuring compliance-Facilitated morning processing of rejected, exception, overdraft, and return items-Ensured timely responses to Federal Government ACH Reclamations, mitigating loss-Composed and revised many operations procedures, increasing department efficiency-Served for one year on the Employee Engagement Committee, participating in the management of various projects and initiatives-Performed a variety of daily Account Maintenance tasks, such as account closures, stop payment orders, manual returns, dishonored returns, account reconciliation & balancing, etc.

Ogden, Ut, Us

-FEA-Pro Executive Board Member-Worked closely with the Recruitment Coordinator and "Future Educators Association" (FEA)-Performed monthly reconciliation of corporate card purchases-Transcribed minutes from the Dean's meetings-Composed a variety of reports, spreadsheets, and memos to support the administrative team.-Utilized proper etiquette to field reception calls for the college.-Reorganized and maintained office filing, inventory, and recruitment supplies.