Avery Thompson, Mha Email & Phone Number

Boston, Massachusetts, United States

• Supporting the MGH Division Chief of General Surgery Anesthesia
• Managing the Department of Anesthesia, Critical Care, and Pain Management VISA program
• Host professors and faculty who visit the division.
• Provide project management support to a large multi-disciplinary team.

• Created tailored monthly messaging for various patient paths.
• Orchestrated a pediatric enrollment campaign, boosting participation by over 10% in under a month.
• Oversaw company's social media, podcast episodes, conference presence, and marketing.
• Collaborated cross-functionally to scale operations at a startup.

Arvada, Colorado, United States

• Greeting patients, notifying the team of their arrival, and ensuring smooth patient visit experiences.
• Handling incoming calls, messages, and correspondence, effectively addressing requests and categorizing communications.
• Overseeing monthly credit card Expensify report and providing updates on the office's Original Medicare Direct report.
• Supporting the Care Team Manager in office management responsibilities.

Winchester, Virginia, United States

• Supported the Corporate Director of the Cancer Center by compiling meeting minutes and actively participating in weekly team meetings.
• Designed multiple surveys for employee engagement/satisfaction and patient experience.
• Led employees from various departments to complete several projects.

Mosaic

• Managed sales goals on an hourly and daily basis while operating the register.
• Assisted customers in store navigation, purchases, and gift wrapping.
• Led instructional sessions for various art projects.

• CNA
• Conducted measurements of vital signs and administered vision and hearing assessments to patients.
• Gathered samples and performed urinalysis.
• Acquired essential patient medical history and information for physicians, accurately inputting it into the electronic health record.Receptionist
• Addressed patient phone inquiries, coordinated appointments, and oversaw patient checkouts.
• Collected patient documentation and data, aided physicians and nurses with tasks, and facilitated communication.

• Conducted patient interviews to gather medical data and record vital signs.
• Managed supply inventory, maintained room cleanliness, and facilitated patient transitions to examination rooms.
• Proficient in IV insertion and skilled in phlebotomy techniques, including blood cultures.
• Performed EKG procedures and provided aid during trauma situations.

Bachelor'S Degree, Health Administration

cum laude

Master'S Degree, Health Administration