Avery Thompson, Mha Email & Phone Number

Boston, Massachusetts, United States

• Supporting the MGH Division Chief of General Surgery Anesthesia•Managing the Department of Anesthesia, Critical Care, and Pain Management VISA program•Host professors and faculty who visit the division.•Provide project management support to a large multi-disciplinary team.

•Created tailored monthly messaging for various patient paths.•Orchestrated a pediatric enrollment campaign, boosting participation by over 10% in under a month.•Oversaw company's social media, podcast episodes, conference presence, and marketing.•Collaborated cross-functionally to scale operations at a startup.

Arvada, Colorado, United States

•Greeting patients, notifying the team of their arrival, and ensuring smooth patient visit experiences.•Handling incoming calls, messages, and correspondence, effectively addressing requests and categorizing communications.•Overseeing monthly credit card Expensify report and providing updates on the office's Original Medicare Direct report.•Supporting the Care Team Manager in office management responsibilities.

Winchester, Virginia, United States

•Supported the Corporate Director of the Cancer Center by compiling meeting minutes and actively participating in weekly team meetings.•Designed multiple surveys for employee engagement/satisfaction and patient experience.•Led employees from various departments to complete several projects.

Mosaic

•Managed sales goals on an hourly and daily basis while operating the register.•Assisted customers in store navigation, purchases, and gift wrapping.•Led instructional sessions for various art projects.

CNA•Conducted measurements of vital signs and administered vision and hearing assessments to patients.•Gathered samples and performed urinalysis.•Acquired essential patient medical history and information for physicians, accurately inputting it into the electronic health record.Receptionist•Addressed patient phone inquiries, coordinated appointments, and oversaw patient checkouts.•Collected patient documentation and data, aided physicians and nurses with tasks, and facilitated communication.•Managed office closure and security procedures.

•Conducted patient interviews to gather medical data and record vital signs.•Managed supply inventory, maintained room cleanliness, and facilitated patient transitions to examination rooms.•Proficient in IV insertion and skilled in phlebotomy techniques, including blood cultures.•Performed EKG procedures and provided aid during trauma situations.

Bachelor'S Degree, Health Administration

cum laude

Master'S Degree, Health Administration