Work with application users and software developers to identify and address software and application issues. Write and test system specifications to upgrade custom companywide internal applications backed by SQL databases.Perform quality assurance and development testing on new software upgrades.Use Microsoft SQL Server Management Studio to write complex SQL queries to produce Sales Analytics reports. Create and manage project plans, and maintain communication with IT management on the status of custom software development.

Co-managed an entirely student-run business requiring refined organizational, interpersonal, and decision-making skills. I facilitated hiring, marketing, and policy creation as well as general front and back of house operations exemplifying my versatility in a management position. While on the marketing team I managed the rollout of the updated Earthfoods Cookbook overseeing all aspects of design, production, and advertisement resulting in a reduction of production cost and increase of profit margin.

Mastered new software, and detected and corrected inaccurate records within the company's database. This increased credit reconciliation and return authorization efficiency while decreasing inventory expiration. This position required absolute accuracy which I excelled at and allowed me to both my project management and IT skills.