Provided support to faculty, staff, and students using ConnectWise. Managed imaging/management of macOS and Windows computers using technologies like LANDesk/WDS. Used FortiGate/BlueCat to manage VLANS and DHCP reservations. Designed and programmed Extron/AMX room automation systems with Dante AVoIP integration. Windows/MacOS server creation and management using VMware, Scale, Active Directory OUs, GPOs, and Apple Profile Manager. Helped deploy/manage campus Mitel phone system. Managed… Show more Provided support to faculty, staff, and students using ConnectWise. Managed imaging/management of macOS and Windows computers using technologies like LANDesk/WDS. Used FortiGate/BlueCat to manage VLANS and DHCP reservations. Designed and programmed Extron/AMX room automation systems with Dante AVoIP integration. Windows/MacOS server creation and management using VMware, Scale, Active Directory OUs, GPOs, and Apple Profile Manager. Helped deploy/manage campus Mitel phone system. Managed Tandbergs/Cisco H.323 devices and ZoomRooms for calls to Tifton/Athens. Deployed security cameras using ExacqVision and FortiRecorder. Setup and ran livestreams for events like graduation using Wirecast. Graphic design using Adobe's Creative Suite. Managed student printing through PaperCut and poster printing with invoicing through business managers. Managed student loaner equipment program. Scheduled room reservations using Astra/25Live. Created Qualtrics surveys. Used Spiceworks as a ticketing system. Designed an eLC course as the student engagement platform for Student Affairs. Managed GA State Contract vendor relations. Guest lectured for PSYC 3990 on SPSS, Word, and Excel. Served on the marketing team, graduation committee, went to chamber events, and helped anywhere that was needed. Show less

Founded a startup that reshapes the computer service industry by giving people remote support, training, and computer repairs over the Internet. Doing so removes costly home visits and improves resource efficiency. In 2017, In Touch started offering web design solutions to small businesses.

Shadowed the IT Manager, assisted with summer projects, studied the Python programming language, and provided support to summer faculty and students.

Assisted IT in training, implementing, and troubleshooting a VDI environment, campus wide Wi-Fi with a BYOD policy, and integration of Smart Boards for math classes while maintaining administration, teacher, and student satisfaction before, during, and after the technological advancements in the school system.