Avery Cyr Email & Phone Number

Manchester, Nh, Us

Concord, New Hampshire, United States

Responsible for- Ensuring on average 80 customer accounts daily were updated with all relevant information regarding eligible protections, assistance programs, and payment plans.- Provided all government and charitable agencies with requested documents and other information about customer accounts regarding assisting customers' with their utility bills. Responded to 20 inquiries daily on average.- Processed on average 15 payments daily from government, charitable, and collection… Show more Responsible for- Ensuring on average 80 customer accounts daily were updated with all relevant information regarding eligible protections, assistance programs, and payment plans.- Provided all government and charitable agencies with requested documents and other information about customer accounts regarding assisting customers' with their utility bills. Responded to 20 inquiries daily on average.- Processed on average 15 payments daily from government, charitable, and collection agencies.- On average outbound called 30 customers daily and assisted them with catching up on their past due accounts.- Audited accounts as needed to facilitate switch over to the company's new CRM system. Show less

Manchester, New Hampshire, United States

Tasks and accomplishments• Helped each incoming and outgoing guest to ensure all their requests were fulfilled. Keeping the Hotel's expectations for high guest satisfaction scores.• Created and executed cleaning procedures in both guest and co-working areas.• Worked with 20+ groups to build room blocks for their organizations and communicate with their contacts about the block details.• Ensuring all transactions are accounted for in our hotel's reservation system. Ensuring no… Show more Tasks and accomplishments• Helped each incoming and outgoing guest to ensure all their requests were fulfilled. Keeping the Hotel's expectations for high guest satisfaction scores.• Created and executed cleaning procedures in both guest and co-working areas.• Worked with 20+ groups to build room blocks for their organizations and communicate with their contacts about the block details.• Ensuring all transactions are accounted for in our hotel's reservation system. Ensuring no mistakes are made.• Training new team members on all the hotel's systems and procedures to ensure their successful integration into the team.• Using Microsoft suite applications to create hotel procedure documents. That resulted in team members being able to work more independently.• Ensured all guests had a pleasant stay. Show less

Boston, Massachusetts, United States

Responsible for• Ensuring visitors and members had a pleasant experience when at the museum• Explaining to visitors all the museum had on exhibit and how a membership would benefit them and their love of art• Providing directions throughout the museum• Selling admission tickets to visitors and members• Managing my cash draw• Using Outlook to communicate with other departments in the museum• Checking visitors' tickets at the museum entrance and answering any questions

Nashua, New Hampshire, United States

Responsible for• Ensuring customers had a pleasant shopping experience and found everything they needed• Checking customers out at the checkout counter and process returns• Educating customers about all the benefits of the TJX credit card and process applications for interested customers• Restocking shelves and clothing racks as needed throughout the store in all sections• Process merchandise to get it ready to be put on the sales floor for customers to buy• Planning… Show more Responsible for• Ensuring customers had a pleasant shopping experience and found everything they needed• Checking customers out at the checkout counter and process returns• Educating customers about all the benefits of the TJX credit card and process applications for interested customers• Restocking shelves and clothing racks as needed throughout the store in all sections• Process merchandise to get it ready to be put on the sales floor for customers to buy• Planning breaks throughout the day for all team members• Paging team members for support on the front end of the store as needed Show less

Education record

Associate Of Science - As, Business Administration And Management, General