Avery Diederich-Watts Email & Phone Number

Collaborate with key stakeholders and senior leadership to ensure the sales training programs' content and sales certification align with the expectations of sales leaders. Plan, design, and facilitate integration training for our sales teams ensuring understanding and knowledge retention. Conduct professional development and sales skills training. Manage vendor relationships to guarantee our users have the support they need and are leveraging the full advantage of the tools we offer.

Continued with the same responsibilities as the Sales Enablement Manager role in addition to collaborating with sales leadership to create and launch a sales certification program. Defined success criteria and evaluated the impact of the program. Focused on identifying areas of opportunity to expand and develop our training programs.

Evanston, Il

Involved in hiring and responsible for onboarding and ongoing development of sales professionals in North America. Collaborated with subject matter experts to create content to support onboarding and ongoing learning for sales, those in sales support roles, and those participating in our internship program for the LMS and live training events.

Evanston, Il

Continued with the same responsibilities as the Business Solutions Specialist role along with managing daily activities for the team and coordinating customer-facing engagements. Focused on the development of the team and driving opportunities to expand our knowledge and service offerings.

Evanston, Il

Engaged in a consultative role as a subject matter expert bringing together communication skills and technical knowledge in client engagements. Managed Proof of Concept and Request for Proposal opportunities to demonstrate the value of our solutions. Trained a global sales team, collaborated on Marketing campaigns, and participated in innovation and product enhancement workshops.

Skokie, Il

Concentrated on analysis of revenue growth across our product suite to gain insights into client needs by region and finding avenues to support a global sales team with training and materials to position the appropriate solution. Engaged with clients to solicit customer feedback and collaborated with Marketing to develop campaigns for the advancement of our product line. Collaborated with internal teams to develop product enhancements and new product launches.

Managed a 50-person team of front and back operations staff to drive business while ensuring customer service success. Coached and cultivated my management team to develop their teams to ensure high standards were kept. Managed vendor relationships, onboarding, training, scheduling, and inventory, along with room service and banquet operations.

Business Administration And Management

Culinary Arts