Avery Garrett Email & Phone Number

Indianapolis, Indiana Area

• Consistently ranked in company wide Top 5 Closers
• Maintained a 100% Recommendation rate on ApartmentRatings.com
• Reached out to, and developed relationships with, local HR departments for referrals
• Maintained relationships with current residents by providing excellent customer service
• Implemented Craigslist advertising which allowed us to post a new ad every hour
• Created and posted Youtube video virtual tours

• Doubled my coworkers sales results in lease-up effort, increasing occupancy from 75% to 95%
• Generated a 350% increase in website traffic through the use of free online media, which double the amount of visits, and new leases.
• Persuaded neighboring businesses to display our advertising material in their business in exchange for advertising their materials in newsletters/move in packets
• Organized resident events at no cost to the company through donations from area businesses and contractors
• Created and managed business listings on Google/Yahoo/MSN for all Wilkinson Properties
• Created marketing flyers for all properties within portfolio used for direct mail, B2B promotion, and resident referral promotion

Using my knowledge in sales, I volunteered to teach new volunteers how to effectively engage and persuade voters in a non-confrontational manner. I also was asked to serve as a staging location director for the Get Out The Vote push.

• Created and implemented The 5 Step Follow-up Method which ensured we capitalized on all potential sales
• Worked with customers to resolve past due balances and set up payment plans to get their accounts up to date
• Implemented a best practices training program which vastly improved average results
• Repossessions, service shop collections and scheduling, Web site maintenance, customer scoring and deal approval, and various other activities

• Developed customer database to track all customer activities which I utilized to manage customer contacts and to build relationships
• Consistently exceeded sales quotas and was top salesman many months
• Innovated a referral lottery program to give customers incentives to send their friends and family to see me
• Negotiated rates, terms, payments, and insurance options with customers
• Responsible for soliciting fleet orders from area businesses

• Worked with Customers on resolving past due balances, account discrepancies, payment schedules, and various other collections activities
• Communicated expected collection activities to Accounting Manager for use in cash flow analysis
• Received and processed two consecutive quarters of record-breaking cash deposits
• Created and implemented a chargeback debit process which improved average days to apply cash, cleared many past-due account receivable figures, and ultimately had a positive effect on our balance sheet
• Communicated with various plant locations to resolve invoice issues
• Account reconciliation, resolved chargeback issues, and various other AR duties