What makes a good leader? There are natural-born leaders and those that were made into leaders through developmental training. Either way, sales and leadership training is imperative to continuously enhance skills. I am a strategic and goal-driven leader with 25+ years in training and course development: delivering training, increasing performance, designing and writing courses, leading teams of trainers, and directing enterprise initiatives. I have a proven track record of significant improvements in learning processes, productivity, quality, and customer satisfaction while reducing costs, lowering turnover, and maintaining a positive work environment.My goal is to develop the next generation of leaders within the business environment. I want to give business management professionals a competitive edge to increase performance and maximize their potential. I created a leadership training program that is based upon the D.I.S.C Behavior Assessment. We train on how to identify areas of opportunity, improve morale, and further enhance developmental training skills. The D.I.S.C. Behavior Assessment uses psychology to infer how to use your personality traits to enhance leadership and improve business operations. Avery Hicks and Associates strives to equip leaders with specific skills, tools and behaviors to confidently lead others and drive the performance of their team for their organization. ORGANIZATIONAL LEADERSHIP TOPICS:• Introduction to the concept of leadership behaviors• How to use the D.I.S.C. assessment to effectively lead• Discussion and debate about leadership• A widening of the definition beyond traditional leadership stereotypes• Personal understanding of individual leadership qualities and strengths• The difference between leadership and management• How to effectively lead while resolving conflict• The power of influence and negotiation• Assumptions and their effect on how people see the world• Personal patterns and beliefs• A look at the elements that have influenced and shaped the participants• Establishing ownership of an individual's leadership behaviors
Listed skills include Customer Service, Leadership, Management, Sales, and 36 others.
