Avery Hicks Email & Phone Number

Norman Oklahoma

What makes a good leader? There are natural-born leaders and those that were made into leaders through developmental training. Either way, leadership training is imperative to continuously enhance skills. I am a strategic and goal-driven leader with 25+ years in training and course development: delivering training, increasing performance, designing and writing courses, leading teams of trainers, and directing enterprise initiatives. I have a proven track record of significant improvements in learning processes, productivity, quality, and customer satisfaction while reducing costs, lowering turnover, and maintaining a positive work environment.My goal is to develop the next generation of Business Sales Leaders within the business environment. I want to give business management professionals the competitive edge to increase performance and maximize their potential. I created a leadership training program that is based upon the D.I.S.C Behavior Assessment. We train on how to identify areas of opportunity, improve morale, and further enhance developmental training skills. The D.I.S.C. Behavior Assessment uses psychology to infer how to use your personality traits to enhance leadership and improve business operations. Avery Hicks and Associates strives to equip leaders with specific skills, tools and behaviors to confidently lead others and drive performance in your organization.ORGANIZATIONAL LEADERSHIP TOPICS:• Introduction to the concept of leadership behaviors• How to use the D.I.S.C. assessment to effectively lead• Discussion and debate about leadership• A widening of the definition beyond traditional leadership stereotypes• Personal understanding of individual leadership qualities and strengths• The difference between leadership and management• How to effectively lead while resolving conflict• The power of influence and negotiation• Assumptions and their effect on how people see the world• Personal patterns and beliefs

Norman, Ok

Responsible for creating strategic opportunities within the automotive aftermarket industry for dealers and warranty companies. Building and fostering relationships with our dealers and warranty companies by offering cutting edge aftermarket products that add value to the dealer's bottom line. Dfencegps offers a suite of cutting edge products for dealers. Our products consist of patented Dfence Glass, Dfence Gps, Dfence Cam, and Dfence Live. We have warranties on our products but dealers will have option to add their own warranties to Dfence suite of products.

3600 S. Macarthur Blvd. Suite B, Oklahoma City, Ok 73139

As the project manager, I was responsible for planning, budget, oversee and document all aspects of the specific project. Responsible for making sure the project was successfully executed and monitored until final closure of the project. Held daily meeting with upper management to let them know of progress and issues we encountered on the project. Able to communicate and work in a multifaceted environment in which to accomplish the goals set by the company

Developed, reviewed and submitted property operating and capital budgets.Supervised the work of 22 team members, offering constructive feedback on their work performance.Defined clear targets and objectives and communicated them to other team members.Spearheaded a new maintenance process that resulted in a 15% increase in productivity and savings cost on monthly inventory ordering of supplies.Coordinated design meetings and decisions across three internal departments and teams.Directed the hiring , training and performance evaluations for marketing and sales staff. Also supervised their daily activities to ensure sales and maintenance daily quotas were being met.Reviewed operational records and reports to project sales and determine profitability.Communicated and worked with property managers to ensure that sales and customer service of 12 apartments were meeting the companies expectations.

Creating the annual dealership sales forecasts by estimating total vehicle sales, gross and operating profits as well as expenses for the new-and-used sales departments.Meeting with vehicle sales managers to plan and implement objectives for achieving sales and gross profits.Hiring and monitoring the performance of the department managers, holding weekly sales meetings and conducting sales training.Overseeing standards for displaying and merchandising both new and used vehicles as well as reviewing and initialing all promotions before they are finalized.Coordinating the appropriate supply of new and used vehicles and ordering/acquiring vehicle inventory accordingly.Meeting monthly with the dealership’s general manager to review forecasts and profits for each department.Working directly with the general manager on making recommendations on both short and long-range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans.Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained.Auditing all appraisals of trade-in vehicles.Issuing all demonstration vehicles and ensuring that appropriate dealership records are maintained.

Bachelors, Human Resources Management/Personnel Administration, General

Education record