- Schedule and manage challenging calendars for the Assistant Vice President of Clinical Programs and Assistant Vice President and Chief of Oncology Nursing Services.- Prioritize meetings with senior leadership across DCI, facilitate appointments and travel itineraries.- Interpret and communicate policies/procedures to other parties based on knowledge of the organization and departmental guidelines.- Develop advanced presentation materials; independently prepare complex documentation, reports, charts, graphs, and spreadsheets.- Assist in monitoring expenditures and reconcile financial statements. Investigate discrepancies and process corrective action.

▪ Provide administrative, reception and program support to management and staff.▪ Resolve guest complaints within scope of authority.▪ Run end of day process in property management software

- Maintain liaison with other programs within the department and other departments at Duke to coordinate program business and to accomplish programs objectives in support of Wake County Tumor boards and teleconferences.- Interface with internal and external executives as appropriate to ensure cooperative efforts are enhanced and available resources are utilized.- Coordinate and administer activities of assigned programs to include developing and implementing processes.- Train employees in proper methods and procedures and ensuring correctness of work.- Organize and schedule meetings, conferences, and luncheons, to include planning and coordinating services (AV, catering, security, etc.)- Support provider onboarding and serve as the point of contact for physician recruiters.- Provide administrative support to staff within assigned program areas to support the accomplishment of program objectives.- Accurately process and reconcile faculty reimbursements and expenses.- Monitor and evaluate records to ensure faculty privileges, licensures, continuing education, and employee healthrequirements are in compliance and up to date.

- Assisted with on-boarding activities (e.g. benefit enrollment, direct deposit, sending off of I9’s and New Employee Orientation - NEO).- Participated in the development of human resource training materials and provided necessary education and materials to new hires.- Analyzed HR-related data (e.g., turnover metrics, exit interview data, workforce demographics) and provided reports to Regional and District Managers.- Recommended new approaches, policies, and procedures to support continual improvements in the department.

*Increased clientele and met and/or exceeded weekly and monthly sales targets.*Assisted with special shows and projects as needed.*Dramatically boosted sales as a result from moving merchandise within the department and preparing for sales and promotions as a "Calvin Klein Specialist."