I have 17 years of experience in the management of technical Service and Operations. covering a wide range of activities and fields of practice such as operation activities, technical and engineering issues, machines and software installations, projects of different nature alongside to managing the daily activity of of the varies service fields of which I was in charged, undertaking both great challenges and responsibility, striving towards excellence in customer service, putting the customer first. I have gained a vast experience in Service Management, building and leveraging technical service and support arrays, leading projects of new installations and R&D, working hand in hand with both customers and manufacturers locally and overseas.I have also managed to acquire a diverse education in the fields of electronics, software, English and business management and a vast experience in the implementation of service and operations methodology and assimilation procedures.I act in both tactical and strategic ways to insure a safe and successful outcome, in the long run. I have a very good familiarity with ERP systems, a vast and diverse experience in Multi - Disciplinary systems. I'm well organized, open-minded and initiator, I'm also a self - learner.Specialties:Vision creation, strategy development, customer relationship management, problem solving skills, strong technological background.