In my role as VIP Relations Manager at The Setai, Miami Beach, I oversaw VIP guest experiences, collaborated with staff and management, and developed key communication and management skills. • Trained in multiple hotel departments, learning five-star standards and operational procedures.• Ensured seamless guest experiences through effective communication and collaboration with various departments.

In my role as a Host at Il Gattopardo Restaurant in New York, I managed guest seating arrangements, coordinated with the waitstaff for efficient service, and communicated effectively in English and Spanish to provide a welcoming environment for our diverse clientele and team members.