Applying Strategic Sourcing, Finance, and IT skills at Element.

Procurement Strategy | Category Management | Cross-Functional Collaboration | Supplier Relationship and Governance | Executive AlignmentWorking closely with Sobeys CIO, IT leadership, and strategic sourcing leadership, I lead the Strategic IT Sourcing for Sobeys. I have concluded multi-million, strategic long-term contracts and delivered significant P&L savings. I'm accountable for sourcing needs for the ERP Program, Next Gen IT Service Desk, Digital Pharmacy, Payroll, and other… Show more Procurement Strategy | Category Management | Cross-Functional Collaboration | Supplier Relationship and Governance | Executive AlignmentWorking closely with Sobeys CIO, IT leadership, and strategic sourcing leadership, I lead the Strategic IT Sourcing for Sobeys. I have concluded multi-million, strategic long-term contracts and delivered significant P&L savings. I'm accountable for sourcing needs for the ERP Program, Next Gen IT Service Desk, Digital Pharmacy, Payroll, and other confidential projects at Sobeys including strategic and ambitious Project Altitude.I determine the sourcing strategy and conclude long-term contracts with Tier 1 IT suppliers for strategic products and services (SOWs, Product Contracts, Service Contracts, MSAs, MLAs). I lead cross-functional teams to execute high-value, high-complexity project contracts and conclude large sourcing engagements. I established and secured sponsorship for an engagement model focused on cohesive working across functions – IT, sourcing, contracting, finance, and legal.Tracking and monitoring of sourcing and contracting agenda for IT including progress, risk, benefits development, and value realization. I champion sourcing best practices, procurement principles, and continuous improvement in the business. I created IT category sourcing plans and developed strategic sourcing negotiation processes. I manage budgeting, costing, and supplier negotiation, and create effective engagement with Sobeys business leaders. I conduct vendor governance meetings to review performance, discuss issues, and identify improvement opportunities. Support financial planning and reporting by identifying initiatives to reduce operational expenses.I establish and maintain effective relationships with vendors through proactive management and governance practices, ensuring compliance with policies, procedures, and SLAs. Monitor vendor contracts to identify service levels, breaches, renewal terms, and termination conditions. Show less

Budgeting | Forecasting | CXO advisory | Digital Transformation | Strategic IT leadership | Financial AnalysisReporting to the CFO of Alshaya Group, and working closely with the President of Starbucks, I created the growth plan for a $ 1.5 Bn business to achieve more than 15% growth. Led a team of 15 finance managers and IT managers – coaching, mentoring, and career development. Presented budget to the CEO and ensured approval through active dialogues. I was accountable for Starbucks… Show more Budgeting | Forecasting | CXO advisory | Digital Transformation | Strategic IT leadership | Financial AnalysisReporting to the CFO of Alshaya Group, and working closely with the President of Starbucks, I created the growth plan for a $ 1.5 Bn business to achieve more than 15% growth. Led a team of 15 finance managers and IT managers – coaching, mentoring, and career development. Presented budget to the CEO and ensured approval through active dialogues. I was accountable for Starbucks Tech, Data, and Digital Transformation Program and consumer strategy – Cloud POS, Starbucks Rewards Mobile App, Mobile Order and Pay (MOP), and Integrated Delivery. Digital program to be made available to 2.5 Mn customers across 900+ stores in both physical cards and digital payment formats. Capital budget 2021, $ 5 Mn.I oversaw the biggest and most profitable division in Alshaya Group – Starbucks and managed the long-term and short-term investment decisions. Administered and developed multiyear plans to support long-term strategy along with associated initiatives, business development, and long-term forecasts, and influenced stakeholders for these strategies. Representing the division, liaised with CXOs for strategic direction, growth plans, and cost savings.Owner of the Quarterly Business Reviews (QBRs) with Starbucks EMEA and Starbucks Global, Seattle. Managed the severe COVID-19 impact on business. Redefined business objectives, targets, cost savings needs, financial forecasts, and new business ideas to grow during the COVID lockdown. Renegotiated contract deals with suppliers for a savings of 25+ Mn.Prioritized, negotiated, and delivered the Starbucks Delivery from scratch with UberEats, Delivery Hero combating Covid impact. Grew business to $ 5 Mn in 2020 itself and planned 300% growth YoY.Pioneered the delivery of Business Intelligence solutions including the mobile app. Evolved the product by integrating with PowerBI (O365). Show less

IT Strategy and Governance | Vendor Management | Business Transformation | Stakeholder Engagement Worked directly with the Alshaya Group CIO to identify and deliver scale-able, reliable, and cost-effective solutions for 90+ brands, and 4000+ stores across 20 countries. Worked closely with the CXOs to translate business objectives into IT requirements. Transformed the future IT landscape through strategic thinking, program management, risk management, and value realization. Played a… Show more IT Strategy and Governance | Vendor Management | Business Transformation | Stakeholder Engagement Worked directly with the Alshaya Group CIO to identify and deliver scale-able, reliable, and cost-effective solutions for 90+ brands, and 4000+ stores across 20 countries. Worked closely with the CXOs to translate business objectives into IT requirements. Transformed the future IT landscape through strategic thinking, program management, risk management, and value realization. Played a pivotal role in defining IT alignment for the business strategy and transformation. Governing 10+ business initiatives simultaneously, advised PMO, Enterprise Architecture, Vendors, and business teams. Developed strategic vision with a key focus on cloud-first, SaaS adoption, and mobile-first strategy. Ensured effective utilization of IT acquisition including the adoption of technology.Established and led the vendor management office and supplier negotiations, budget of $ 300+ Mn, and 60+ IT suppliers. Led a team of 5 procurement managers and analysts. Negotiated and concluded multi-million, multi-year contracts with Microsoft, Oracle, ServiceNow, SAP, Automic (Broadcom), Automation Anywhere, IBM, CyberSource, and other suppliers. Established procure to pay discipline, removed silos and saved $10+ M. Introduced and implemented 7-step sourcing processes. Developed tools and created a central contract database. Presented final recommendations to the investment board. Influenced long-term IT investment decisions with CXOs supported by realistic and measurable business case, KPIs. In 2018 alone, got investment approved over $ 50 M for 15+ business initiatives. Owner of Finance, HR, digital, and Corporate IT domains and products. Delivered Oracle Hyperion EPM, Oracle Procurement Cloud, and Oracle Talent Management. Implemented ServiceNow, Executive Information System (Mobile App), Payment Processing Platform with 1+ M daily transactions, and Automic batch scheduling projects. Show less

Product Management | Agile Methodology | IT Business Relations | Stakeholder Engagement | Product Roadmap | Project ManagementLed a team of 13 managers and analysts and provided coaching, development, and career planning. Product owner for finance, digital, and eCommerce portfolio ensuring delivery of products on time and within budget. Prepare project reports, making presentations to CXOs to deliberate and negotiate the strategic direction. Partnered and collaborated with senior… Show more Product Management | Agile Methodology | IT Business Relations | Stakeholder Engagement | Product Roadmap | Project ManagementLed a team of 13 managers and analysts and provided coaching, development, and career planning. Product owner for finance, digital, and eCommerce portfolio ensuring delivery of products on time and within budget. Prepare project reports, making presentations to CXOs to deliberate and negotiate the strategic direction. Partnered and collaborated with senior executives to assess and analyze business needs, identify and evaluate solutions, make presentations for approval, and, eventually technical implementation. Built and maintained relationships with business leaders, meeting and exceeding revenue goals while identifying new opportunities for collaboration.Worked with the elite software vendors - Oracle, IBM Cognos, SAP and Microsoft to review, understand and influence their product roadmap and leverage it for meeting business objectives. Communicated and advised business objectives and priorities to solution vendors. Delivered My Starbucks Rewards products – Mobile app, and physical cards. Delivered from inception to rollout, 200+ stores, and 250,000+ customers. Achieved time to market 30 days ahead of schedule, ensured 100,000+ registrations within 2 weeks, and a 20% increase in daily sales. Product manager for Alshaya's Loyalty Program (CRM) – Aura mobile app for 70+ brands, 6 countries, and 5+ M customers. Accomplished 50+ product and technical enhancements in Oracle products. Led the project team for application lifecycle management (ALM) and agile project delivery (SDLC). Implemented IFRS 16 regulation meeting statutory reporting requirements for 84 legal entities. Executed CFO-sponsored VAT implementation project, within sacrosanct timelines. Advocated Enterprise Architecture principles, and influenced decision-making for a robust IT Roadmap. Identified, escalated, and presented for alignment with strategic direction. Show less

Product Management | IT Service Delivery | SDLC | Cross-Functional Leadership | ITIL | Project Management | ITSM | Continous Improvement Led and mentored a team of 12 IT supervisors and analysts responsible for end-to-end IT operations. Mentoring, development, and career planning. Interface, collaborate, and coordinate with IT teams and business leads to ensure service management goals and objectives are met. Implemented strategies to drive the adoption of service management best… Show more Product Management | IT Service Delivery | SDLC | Cross-Functional Leadership | ITIL | Project Management | ITSM | Continous Improvement Led and mentored a team of 12 IT supervisors and analysts responsible for end-to-end IT operations. Mentoring, development, and career planning. Interface, collaborate, and coordinate with IT teams and business leads to ensure service management goals and objectives are met. Implemented strategies to drive the adoption of service management best practices, supporting customer self-service and automation. Product Owner for Oracle Financials, Oracle HR and payroll system, Oracle Procurement, Gift Cards - physical and digital, employee discount program, and invoicing and billing systems. Project planning, scheduling, tracking, forecasting, and liaising with senior stakeholders and cross-functional teams, vendors to maintain key project KPIs for end-to-end project management following lean, agile development methodology. Championed ITSM best practices in Problem Management, Request Fulfillment, Product Security patching, Service Level Management, Release Management, and Knowledge Management. Achieved zero downtime solution for Employee Discount Program across 3,500+ stores in 20+ countries and 90+ brands. Increased availability from 89% to 98% for Alshaya’s closed-loop Store Value Cards (prepaid gift card solution) across 10 operating countries. Launched Manpower Planning Solution (MPS) across 10 countries in MENA. Mobilized IT teams across MENA to achieve agreed SLA and store’s operational efficiencyImplemented Alshaya’s billing system for Telephones/Communication usage resulting in annual savings of 1 Mn USD Conceptualized and executed SPOC model for improving IT Service Delivery and Product Ownership. The concept was well appreciated and recognized by Alshaya CXOs and Business Leaders for its effectiveness in IT servicesSpearheaded Executive Information System for Management Reporting and Business Intelligence. Show less

Project Management | ERP Implementation | IT Service Delivery | Stakeholder Engagement | Business Alignment | Business AnalysisLed teams of more than 10 experienced consultants for delivery of IT services, and ERP implementation (Finance, Order Management, Supply Chain, Invoicing). Promoted as the Team Lead within 6 months of joining Wipro. Chaired Change Advisory Board (CAB) committees for the projects with a focus on stakeholder communication, business alignment, risk management… Show more Project Management | ERP Implementation | IT Service Delivery | Stakeholder Engagement | Business Alignment | Business AnalysisLed teams of more than 10 experienced consultants for delivery of IT services, and ERP implementation (Finance, Order Management, Supply Chain, Invoicing). Promoted as the Team Lead within 6 months of joining Wipro. Chaired Change Advisory Board (CAB) committees for the projects with a focus on stakeholder communication, business alignment, risk management, quality assurance, and project delivery. Defined project scope and objectives, technical feasibility, verification, resource availability and allocation with stakeholders. Business Process Analysis, client requirements, functional training, comprehensive project documentation and solution design.Led a team of 12 consultants across the EMEA region, Foster’s Group Australia (https://www.fostersbeer.com/) Led a team of 16 consultants across 12 countries, Baxters International, USA (https://www.baxter.com/)Technologies – Oracle JD Edwards, Blue Yonder (JDA, Panasonic), IBM Webmethods 6.0 middleware Show less