Avi Patel Email & Phone Number

Madison, Wisconsin, United States

Philadelphia, Pennsylvania, United States

Abington, Pennsylvania

• Troubleshoot hardware and software issues on a variety of computer systems.• Provide technical assistance to student, faculty, staff, and visitors that consisted of VPN integration and authentication.• Migration interaction with incoming devices and account management.• Conduct research on potential hardware/software issues and find a solution.

Fort Washington, Pennsylvania, United States

• Evaluate requests for access to NewRez IT and Business Resources to ensure compliance with role-based access, approval processes and audit requirement.• Develop additional automation and reporting function with RPA, SQL, PowerShell, to contribute to IAM service delivery transformation.• Revoke access to all NewRez system leveraging existing PowerShell script automation, database management, and Robotics Process Automation (RPA).• Monitor and tune production processes by submitting Knowledge Base recommendations.

Bristol, Pennsylvania, United States

• Entering customer and account data from source documents within time limits.• Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output. • Transferring data from paper formats into computer files or database systems.• Resolving discrepancies in information and obtaining further information for incomplete documents.

Levittown, Pennsylvania

-Answer the phone at the front desk to respond to current and prospective guests' needs.-Book reservations for individuals, families, and groups as required.-Greet walk-in guests and guests with reservations when they arrive at the front desk.-Schedule special services, such as spa treatments, when guests inquire.-Communicate guests' requests and complaints to the appropriate department.

Bensalem, Pennsylvania

• Spent time grading papers and helping younger student with both Mathematics and Reading.• Helping student improve academically was the highlight of the job. • Work often included creating tutor packages and grading the packets.• Learned better ways to teach and communicate with younger children.