● Install and Repair Spectrum services (Internet, Voice, and Video) in the form of Fiber optics, Coaxial or both following Spectrum guidelines and policies with a high focus on Craftmanship and Customer satisfaction.● Stablish relationships with customers with professionalism educating them about their services and the work performed during the service visit, giving them confidence and peace of mind.● Utilize pre-home analysis tools such as WINTOOL and SCOPE for troubleshooting signal issues reviewing historical data and metrics to pinpoint Plant issues at the node or specific customer premise equipment.● Send emails to supervisor on a job-by-job basis addressing each job individually considering its unique requirements, circumstances, and priorities.● Perform TQA surveys on Repeat Jobs filling out reports with findings / resolutions ensuring the issue is successfully resolved.

• Performs warehouse duties which includes picking, packing, stowing (inbound, outbound), sorting packages, loading/unloading trucks with pallet jack, problem solving (inbound, outbound), and inventory counting.• Uses hands free scanners, workstations, zebra thermal printers, zebra scanners and laptops along with several web-based tools to perform daily duties on the job.

• Built pallets with the use of a motorized pallet jack, receiving instructions directly from supervisors regarding which items to pick, in a productive, safe, and efficient manner.• Achieved daily goals being one of top performers of the workgroup.• Worked with a voice commanded headset and finger scanner that acted as a remote control to make the PIT go forward while picking in consecutive aisles.