Sunny Sethi Email and Phone Number
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25+ years of astute leadership combining strategic, business, technical and operations management skills to solve problems at a global scale. Passionate about building teams, products, and customer experiences to address business, operational and technical challenges. Currently leading the effort to bolster customer trust in Amazon stores by maintaining the integrity of our Community Content (such as Product Reviews).Always looking for skilled science, engineering, product and operations leaders to add to my team.
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Head Of Business Strategy & Product (Community Trust) - Business, Tech, OpsAmazon Jun 2022 - PresentSeattle, Wa, Us
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Head Of Strategy & Mechanisms (Selling Partner Trust & Support)Amazon Feb 2020 - Jun 2022Seattle, Wa, UsSupporting Sellers globally across multiple channels, securing our stores from bad actors, and improving the trust that our Customers and Selling Partners place in them.
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Sr. Manager, Technical Product Management (Customer Service)Amazon Jan 2017 - Feb 2020Seattle, Wa, UsRaising the bar on customer service and tech support for Amazon's Digital and Device offerings (e.g. Echo Devices, Fire TV, Alexa, Amazon Video, Amazon Music etc.). Shaping our strategic direction for best-in-class tech support. Hiring in Seattle, Austin, and Hyderabad: Software Development Managers/Engineers, Technical Program Managers, ML Scientists and Product Managers passionate about devices (eg. Echo, Fire, Kindle) & digital offerings (e.g. Amazon Video, Amazon Music); and care to be associated with the #1 Customer Service experience in the world....all while using cutting-edge artificial intelligence, machine learning & natural language processing technology to make history happen! Hard to believe that *this* is work!
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Sr. Manager, Technical Program & Product Mgmt.Amazon May 2015 - Jan 2017Seattle, Wa, UsBuilding highly-scalable highly-configurable solutions to keep bad guys out (Suspicious Activity Monitoring, Sanctions Screening and KYC/Identity Verification) @ Amazon Payments - North America and Europe.Building out the next-generation Program Management infrastructure for Risk and Compliance Services in Amazon Payments and launching "Sell on Amazon" in dozens of countries across the globe - enabling thousands of merchants to sell their products on Amazon.
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Principal Consultant, Agile SdlcSouthwest Airlines & Sonic Feb 2015 - Apr 2015Dallas, Tx, UsSouthwest Airlines:- Coached multiple agile teams working on Enterprise Problem Detection and Event Notifications as Southwest Airlines builds out Ops-Suite, a next-generation operations management product.Sonic Drive-in Restaurants:- Established program scope, teams & governance to kickoff the multi-year Sonic Pricing Program comprising of pricing process re-engineering, enhancements to the centralized pricing management portal, and integration with multiple POS systems -
Sr. Manager, ProgramsDevon Energy Jun 2010 - Jan 2015Oklahoma City, Oklahoma, UsProject/Program Management, Portfolio Management, Enterprise Agile Adoption -
Sr. Vice President, Product And EngineeringFxnexus, Inc Oct 2004 - May 2012Federal & State Government contracts in Software & Process Engineering, and Decision Science, Project/Program Managementfor Finance & Manufacturing industries,Project Management Education contracts with multiple universities.
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Vice PresidentProject Management Institute, Okc Sep 2004 - Dec 2011
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Sr. Director (Microsoft Practice), Projects And ProgramsXyant Technology Dec 2001 - Apr 2004-Multiple software engineering contracts across commercial, federal & state government sectors-P&L for the engineering and program management practice
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Sr. Software Development ManagerXyant Technology Feb 1997 - Dec 2001Automotive & Financial Services customers in Cincinnati, OH & New York, NY.
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Consultant, Various EngagementsNiit Mar 1992 - Feb 1997Gurgaon, Haryana, In
Sunny Sethi Skills
Sunny Sethi Education Details
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Mit Sloan Executive EducationMachine Learning -
University Of Cincinnati Carl H. Lindner College Of BusinessFinance & Intl. Mgmt.
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National Institute Of TechnologyComputer Science
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Dg Vaishnav CollegeMathematics
Frequently Asked Questions about Sunny Sethi
What company does Sunny Sethi work for?
Sunny Sethi works for Amazon
What is Sunny Sethi's role at the current company?
Sunny Sethi's current role is Community Trust (Product Reviews) - Business, Tech, Ops at Amazon.
What is Sunny Sethi's email address?
Sunny Sethi's email address is fx****@****hoo.com
What is Sunny Sethi's direct phone number?
Sunny Sethi's direct phone number is +140544*****
What schools did Sunny Sethi attend?
Sunny Sethi attended Mit Sloan Executive Education, University Of Cincinnati Carl H. Lindner College Of Business, National Institute Of Technology, Dg Vaishnav College.
What are some of Sunny Sethi's interests?
Sunny Sethi has interest in Poverty Alleviation, Education, Disaster And Humanitarian Relief, Economic Empowerment.
What skills is Sunny Sethi known for?
Sunny Sethi has skills like Program Management, Business Analysis, Team Building, Itil, Process Improvement, Strategic Planning, Sdlc, Pmp, Process Engineering, Management Consulting, Requirements Analysis, Software Development.
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