-Research and resolve all issues related to terms of service violations including DMCA, trademark, copyright, defamation, user agreement, privacy policy, and legal compliance issues.-Coordinate with Legal department on time sensitive legal investigations-Manage internal and external escalations received for fraud and legal disputes.-Assist in policy refinement, and improving minor safety initiatives.-Assist on law enforcement legal requests.

-Served as liaison between Microsoft and local/federal law enforcement. -Reviewed and responded to valid legal demands (Subpoenas, Court Orders, Search Warrants, etc.) for consumer information in accordance to legal requirements and Microsoft policies for protecting consumer data and privacy. -Reviewed escalated and intricate legal demands from the rest of the domestic legal compliance team -Served as primary lead on enterprise legal requests through various companies -Member of testimony team which sends a custodian of records for trial as needed -Assisted on 24/7 emergency-response team for worldwide imminent threat matters -Proposed new interpretations for policies, according to own varied professional industry experience

-Carried out tasks associated with regulatory, payment network and partnership requirements-Compiled and acted on reports involving suspicious activity from internal and external escalations-Worked with Square users to ensure full compliance with payment network rules
-Served as primary liaison between Square and United States law enforcement. Contributed to investigations by evaluating and responding to legal process by providing relevant data. -Investigated and reported instances of major potential fraud rings to relevant authorities -Assisted with audits and investigated internal risk procedures-Assisted engineers to build tools for day-to-day work automation

- Serve as a liaison between Facebook and local, federal and international law enforcement.- Evaluate sensitive problems and developed action plans designed to accommodate and protect the interests and rights of all parties.- Integrate the interests of Public Policy, User Operations, Security, and E-Crimes.- Attend local and national law enforcement conferences to educate and train attendees about Facebook Security and the relevant processes/protections.- Protect user privacy through evaluation of incoming legal process, ranging from missing children and homicides to credit card fraud.-Investigate and inspect high level Facebook abuse.

-Performed a specialized role within User Operations providing high level and time sensitive support in response to an Attorney General's agreement.-Pursued and combated user complaints of abuse and harassment on the site.-Monitored and removed spam.-Created, developed and implemented a training process for new team members that educated about abuse types, proper responses, and internal policies on abusive content.-Managed schedule for a 24/7, weekly and monthly work rotation for 30 team members.-Reviewed reports of Child Exploitation content and escalated cases when necessary to National Center for Missing and Exploited Children.