Anthony Victorio Email & Phone Number

Information Technology Professional with over 7 years of experience in software development. 5 years of experience with Salesforce.com development and consulting. 2 years of experience with Salesforce.com administration. Fluent in Spanish and English. Excellent communication and interpersonal skills. I'm a driven individual who is passionate about SaaS cloud based technologies. I'm a natural problem solver with a keen analytical mind and spirit for innovation and ingenuity. I aim to deliver top notch solutions that drive productivity and enhance user experience.

- Contracted as a contingent resource to work on the company's Salesforce.com implementation. Responsibilities included the delivery of new solutions and applications to be used both internally and externally, troubleshooting existing applications, and providing support for integration of systems. - This role required both collaborating with teams of developers and independent self led projects.

San Francisco, California, Us

- Force.com developer for the Customer & Sales Growth team. Responsible for technical delivery of CRM solutions on the Force.com platform. - Successfully completed project with over a dozen top end companies, including: Facebook, MasterCard, Home Depot, BlueCross BlueShield, Thoratec, QlikView, Amgen, EliLilly, mPowering. - Integrated Force.com with environments such as Amazon S3, Amazon Queuing Service, Magento, Paypal, Google Maps, and proprietary systems including: LexisNexis, Las Vegas Municipality, .Net Web Services, and various authentication services for Single Sign On (SSO)

Chicago, Il, Us

- Responsible for technical delivery of CRM solutions on the Force.com platform.- Development of customer/partner portals and Force.com Sites, integration with third party systems.

- Responsible for designing and building financial and statistical reporting system involving SQL databases that retrieve data from multiple sources including Salesforce.com, IBM DB2, flat files, and other databases. Upgraded the department from tracking statistics manually in Excel to having a self managed automated data process.- Responsible for developing web applications used to attract customer retention, increase booking conversion and agent efficiency.

- Responsible for day to day business operations, task distribution, and financial reporting.- Managed an ever expanding network of 300+ websites and performed all functions related to web development, web publishing, web design, search engine optimization (SEO), link building and keyword research.- Assisted in the development and operation of a network of websites that sold for 1.7 million in 2009.- Assisted in the development and operation of a niche network of websites that has grown from 80,000 visitors per month in Jan 2009 to 1.1 mil visitors/month (as of June 2010)

- Managed the customer service team responsible for providing concierge style service to our clients.- Administrator for our Salesforce.com instance. Worked closely with IT on projects meant to drive productivity and enhance our online product offering. - Developed custom solutions for tracking sales, commissions and employee incentives.