Avi E. Zaraya Email and Phone Number
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Innovator, strategist, and transformational executive leader with experience in operations, human/culture design, performance improvement, community growth, and customer-oriented outcomes in heavily matrixed non-profit organizations, hospitals and ambulatory center settings. Proven ability to build collaborative and intentional partnerships with physicians, project teams, departmental leaders, frontline staff, and community stakeholders to drive cross-functional solutions.
Kaiser Permanente
View- Website:
- kaiserpermanente.org
- Employees:
- 130045
-
Chief Operating OfficerKaiser PermanenteLos Angeles, Ca, Us -
Support Services Administration Officer/Experience KpKaiser Permanente Jan 2017 - PresentOakland, California, Us• Capital Plan, Eng/Fac, EH&S, FANS, Sec/Parking, Supply Chain, EVS, EM, Telecom, ClinTech, Vol/Chaplain Services, Property, IT, and Exp KP.• $65M budget, 10 directs, and 350 FTEs in 274-bed hosp w/ 11 med office buildings across 40-mi service area.• SCAL Laundry & Linen Taskforce co-leader delivering 2% increase in Soil-to-Clean compliance, resulting in cost avoidance of $1M.• Leader supporting SCAL Alliance Affordability and Competitiveness Taskforce to identify cost savings/efficiencies in clinical practice and innovative alternatives to delivering care – 2023 cost savings = $72.95M – 29% above target of $56.4M.• Liaison to SCAL EVS Peer Group focused on implementation of autonomous UV disinfection, workplace safety, and staffing analysis benchmarking. • Experience KP – sales/marketing playbook design for Southern California territory. 151 engagements facilitated – 89% of attendees “much more likely” to recommend KP. • Operational oversight – $190M expansion tower – ED, OR + robotics, and SPD.• Master Plan evaluation of ROI for expansion of clinical services/programs in parallel to capital funding implications and regulatory runway.• 2019, 2021, and 2023 Incident Commander for organized labor work stoppage strategic plan development and strike operations. • COVID-19 Incident Commander – multi-pronged coordination to increase hospital capacity, create expanded care options, construction of high-volume vaccination tent, and transition planning to “normal” operations.• Operations Chief for med center main-waterline break disaster that culminated in a week-long closure and hospital-wide evacuation of patients.• Prepared hospital and ambulatory centers for triennial TJC and GACH as well as Medi-Cal Surveys, respectively, in addition to reviewing and managing compliance with Cal OSHA/HCAi.• Multi-year cultural transformation framework, inclusive of shared governance model and reward & recognition playbook. -
Managing Director, Support Services/Volunteer ServicesKaiser Permanente Aug 2008 - Jan 2017Oakland, California, Us• SPD, EH&S, FANS, Supply Chain, EVS, Telecom, Vol/Chaplain Services, and Eng/Fac.• Accountability and execution of $220M infrastructure master plan.• Vendor relationships – quarterly contract KPI dashboard reviews measuring performance & corrective action plan compliance.• Leadership of Sterile Processing Department with significant improvements as a result of interdependent physician partnerships including ambulatory clinic tray optimization, OR demand smoothing, updates to priority count sheets/procedure cards, and quality control yielding 95% accuracy related to instrumentation and tray production for the operating room and ambulatory surgery center.• Navigate Cal OSHA/HCAi reg requirements and investigations as well as triennial TJC and GACH Surveys with limited regulatory findings related to EC, LS, and EM.• Engagement w/ Union Representatives on fair and equitable staff schedules, performance management, and pilots/initiatives. • Inclusive Climate Taskforce – enterprise-wide initiative to transform equity, inclusion, and diversity throughout the KP ecosystem. • Volunteer program development and outreach (i.e. community-based, internship/mentorship/ fellowship, etc.), policy and procedure writing in accordance with State and National regulations, and implementation of untraditional patient experience initiatives. -
Speaker/Human Design ConsultantHuman Design Consultancy Jan 2011 - Present• Professional public-speaking for healthcare, HR and other related organizations/sectors. • Re-engineering what it means to live and work effectively, regardless of the stage in life. • Subject matter focuses on human capital and staff management; Return on Life (ROL); generational kinetics (Millennials/Gen Z) with emphasis on productivity, efficiency and motivation; and new age techniques to strategically enhance employee retention and connection.• Organizations/Associations worked with include:• Association of California Nursing Leaders (ACNL); • HR Southwest and Missouri State Council of SHRM; • The Beryl Institute; State Hospital Associations of: Idaho, Montana, Illinois, Tennessee, Missouri, and Iowa; • Association for Healthcare Volunteer Resource Professionals (AHA); Regional/State Volunteer Administrations of: Minnesota, Tennessee, Midwest, and Southeastern. -
Interim Director, Volunteer ServicesProvidence Health & Services Oct 2007 - Jan 2008Renton, Wa, Us -
Volunteer Coordinator/Patient Relations RepresentativeProvidence Health & Services Jun 2006 - Oct 2007Renton, Wa, Us
Avi E. Zaraya Skills
Avi E. Zaraya Education Details
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Pepperdine Graziadio Business SchoolGeneral -
Uc Santa BarbaraBiopsychology/Pre-Med
Frequently Asked Questions about Avi E. Zaraya
What company does Avi E. Zaraya work for?
Avi E. Zaraya works for Kaiser Permanente
What is Avi E. Zaraya's role at the current company?
Avi E. Zaraya's current role is Chief Operating Officer.
What is Avi E. Zaraya's email address?
Avi E. Zaraya's email address is avi.e.zaraya@kp.org
What is Avi E. Zaraya's direct phone number?
Avi E. Zaraya's direct phone number is +181842*****
What schools did Avi E. Zaraya attend?
Avi E. Zaraya attended Pepperdine Graziadio Business School, Uc Santa Barbara.
What skills is Avi E. Zaraya known for?
Avi E. Zaraya has skills like Healthcare, Nonprofits, Community Outreach, Program Management, Public Speaking, Program Development, Leadership, Healthcare Management, Healthcare Information Technology, Hospitals, Policy, Volunteer Management.
Who are Avi E. Zaraya's colleagues?
Avi E. Zaraya's colleagues are Gloria Soto, Ida Maydanich, Sandra Rose, Kimberly Turner, Brendan Pease, Cynthia Ramirez, Craig Chew.
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