Avijit Das Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• Lead entire product development of Reporting and Analytics Architecture.
• Prepare documents like Data Models, HLDs, LLDs for Quality and Governance.
• Design of BI Reporting Module to generate OOB and Client specific reports.

Chennai / Kolkata, India

• Managing Org: Wipro Technologies, Payroll Org: Pyramid IT Consulting. Project: Current Gen Billing Migration & Next Gen Solutions
• Lead, direct and manage execution of Modesto Architecture.
• Process Improvement: AS-IS and TO-BE application analysis and mapping using Sequence Diagram and Flowcharts.
• User stories creation and defining acceptance criteria.
• BSS Data Migration from Current Gen Biller (Arterra) to Next Gen Biller (Amdocs).
• Handshake with BI reporting for any new business cases or change requests.

Reston, Virginia, USA

• Managing Org: Wipro Technologies, Payroll Org: Deegit Inc. Project: Current Gen Modesto Architecture Optimization
• Scope definition & end-to-end solutioning within BSS domain.
• Process Improvement and solution design for order fallout and reconciliation between BSS components.
• Prepared User Stories and Use Case Diagrams to be scheduled in Product / Release / Sprint Backlog.
• JAD session with Tech Operations for production defect resolution.Programming languages and tools used: JIRA, Confluence, Swagger, Postman, WebSequenceDiagram, MS Suite 2016.

Bellevue, Washington, USA

• Actively engaging customers to provide fast, friendly service in Power Hours.
• Provided technical and functional training to team members in operating POS system.
• Recommended solutions for browsing the category / items list in POS.Programming languages and tools used: POS, Order Management System, Linux / UNIX

Greater Seattle Area, Washington, USA

• Helping teams to streamline their operations.Programming languages and tools used: MS Suite.

Bellevue, Washington, USA

• Payroll Org: Northwest Restaurants Inc.
• Studied customer buying behaviour and projections and recommended new items which could have been introduced in the store.
• Performed ROCC (Restaurant Operations Compliance Check) in own and other stores.
• Manage Day to Day Restaurant Operations and the Safety and Security of the employees and customers.
• Served as the conduit between team members, Restaurant General Manager and Area Coach.Programming languages and tools used: POS, Order Management System, Linux / UNIX

Kolkata Area, India

• Payroll Org: Tech Mahindra Ltd. Project: Atlantis under OR and Flow under Wholesale
• Manage Technical Deliveries across different projects in various Lines of Business of BT.
• Identifying Requirement and Impact Analysis from high-level designs. Prepared requirement gathering processes through various elicitation techniques like JAD sessions, team interviews, brainstorming, focus groups.
• DB Dimensioning, DDDs, HLDs and master project plans for AIS2/RFS preparation for migrations. Disaster Recovery Plan. Created AS-IS and TO-BE process workflows and conducted GAP analysis.
• Process standardisation for SDIPs and Fire Flows associated with the firewalls and interconnects.
• Co-ordinated with various cross-functional teams about requirement gathering, translating business requirements to functional and technical requirements. Involved with E2E and Component Design for process improvement.

Kolkata Area, India

• Payroll Org: Tech Mahindra Ltd. Project: SMEAS Migration and Order Management
• Journey Lead for MEAS Product across all Applications.
• Workshop conduction with business stakeholders for E2E delivery of the requirements.
• Conducted daily conference calls in helping team to migrate the services from Tactical to Strategic stack for MBNL, O2 and Vodafone customers.
• Served as a liaison between Business users and Technical (Dev/Design) team for proper communication of the requirements.
• Provided inputs (scope, goals, risks, constraints, timelines and interfaces) to Group and IDU heads for project planning and control.

Kolkata Area, India

• Payroll Org: Tech Mahindra Ltd.Project: PACS under Plan and Build Platform
• Code Changes, bug fixes, P1, P2 fault resolution, on-call support for 24/7.
• Liaising with Development Team to resolve Code Level Changes and testing the same on ASG instance before deploying on LIVE.
• Restore system continuity by contributing to incident and disaster recovery, applying best IT Service Management practices.
• Helping team members to make quality RCA and carry out complex issue replications for improvement in existing functionality.
• Conducted Oracle database and SQL code tuning to improve performance of the application.

Pune Area, India And Milton Keynes, UK

• Payroll Org: Tech Mahindra Ltd.Project: PACS, TCP-FTTC, WFMT, NIMS and ANF under EWMP platform
• Act as a central coordination point for various support activities on TCP-FTTC, WFMT, NIMS and ANF.
• Conduct sprint ahead activities to identify and mitigate the risks and gaps in delivering the requirements
• Drive sprint-planning sessions and prioritise the sprint backlog items.
• Provide second line support for TCP-FTTC, WFMT, NIMS and ANF including handling faults raised by users and carrying out various proactive maintenance activities to minimise fault levels, on-call support for 24/7.
• Liaison with the user support group and service desk to determine nature of fault and provide data correction scripts for resolution of issues.

Pune Area, India

• Payroll Org: Tech Mahindra Ltd.Project: CCP Testing
• The main aim of the Project was to execute test cases for Regrade, Reconciliation, Cease, BBMT, Debt & Abuse, Amend & Cancel for PSTN and BB orders for British Telecom. The version is CCP 10.
• Placing orders for Broadband, PSTN or VAS. Act as a coordination point for various testing activities.
• Participating with CLIENTS and different component Teams in meetings in order to propose a solution.Programming languages and tools used: MS Office, Mercury and HP Quality Centre, Amdocs Clarify.

Pune Area, India

• Project: Initial Training Program (ITP)
• Technical Training in C, SQL, PL/SQL, DBMS, JAVA, UNIX and VV&T.
• Writing Code for CASE Studies during the training.
• Code optimization and review.

Executive Post Graduate Diploma, International Business, 3.48/5

Master Of Science (M.S.), Telecommunication And Software Engineering, 7.58/10

Bachelor Of Technology (B.Tech), Electronics And Communication Engineering, 8.59/10

Isc, Physics, Chemistry, Mathematics, Biology, 75%

Icse, Mathematics, Science, Social Studies, 81%