 Looking after service operations of entire 3 state of 37 Dealers and more than 58 service Centers.  Leading Service team from front. Total 6 Service engineer working under me. Conducting Service Activity like Super Service Camp, Ride Tech Challenge, Mobile Van Activity, Mechanic meet RSE meet through out my territory. Conducting Service event Management at Corporate office, Colleague Etc Regular Monitoring Team performance and Dealer performance. Improving dealer… Show more  Looking after service operations of entire 3 state of 37 Dealers and more than 58 service Centers.  Leading Service team from front. Total 6 Service engineer working under me. Conducting Service Activity like Super Service Camp, Ride Tech Challenge, Mobile Van Activity, Mechanic meet RSE meet through out my territory. Conducting Service event Management at Corporate office, Colleague Etc Regular Monitoring Team performance and Dealer performance. Improving dealer existence work set-up and New Dealer service set up. − Ensuring Customer Satisfaction & good quality of service.− Reducing customer complaints. − Ensuring service process and standards as per Yamaha & availability of spare parts-through out territory Improving warranty process of each dealer through SAP. Conducting different training program of warranty, service process, motivation program, and Personal Skill development program for Team. Improving overall business process  Direct coordinating with Higher management Show less

 Looked after sales & service of Old and New Vehicle, Auto card business in Orissa. Generated the enquiry through sourcing Process and generating business volume.  Ensured properly evaluate the used vehicle Through 120 pt check list at buying process. Enhanced new car sale in my territory through exchange. Spare parts management in dealer. Handled operations all over Orissa dealers. Consistently achieved POC sales target in present business since beginning. Conducted… Show more  Looked after sales & service of Old and New Vehicle, Auto card business in Orissa. Generated the enquiry through sourcing Process and generating business volume.  Ensured properly evaluate the used vehicle Through 120 pt check list at buying process. Enhanced new car sale in my territory through exchange. Spare parts management in dealer. Handled operations all over Orissa dealers. Consistently achieved POC sales target in present business since beginning. Conducted regular activity to increase new car/ used car sale every month in the territory.  Introduced 1 new dealer and 3 services out late during my jab at TVS Motors Company. Ascertained correct refurbishment of the vehicle through quality service. Involved in Dealer development & handling Customer Complain. Looked after warranty management system. Developing Auto Card Business in Orissa. Handled daily management system at dealer point and sending daily report to HO. Involved in dealer development in Orissa & introduced two new dealers in our used car business another 2 dealer in process to open shortly. Show less

 Looking after service operations of entire Controlling 7 Dealers and more than 25 service Centers.  Credited for − Ensuring Customer Satisfaction & good quality of service.− Reducing customer complaints. − Ensuring service process and standards as per TVSM & availability of spare parts.  Follow up warranty process of each dealer through SAP. Conducted training programmed for warranty processing.

 Looking after service operations of entire Service at South India-Chennai, Then Entire Andhra and more than 6 Service Centers. Ensured Customer Satisfaction & good quality of service & Service Process and Standards.