Vice President Of Customer Success
Current
Aug 2022 - Present
AeroLeads people directory · profile
Avijit Paul Email & Phone Number
Vice President Customer Success | Business Process Automation | Integration Expert | Ecommerce Enthusiast
at
APPSeCONNECT
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Vice President Customer Success | Business Process Automation | Integration Expert | Ecommerce Enthusiast
Location
Kolkata, West Bengal, India
Who is Avijit Paul? Overview
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Quick answer
Avijit Paul is listed as Vice President Customer Success | Business Process Automation | Integration Expert | Ecommerce Enthusiast at APPSeCONNECT, based in Kolkata, West Bengal, India. AeroLeads shows a matched LinkedIn profile for Avijit Paul.
Avijit Paul previously worked as Vice President of Customer Success at Appseconnect and Vice President Delivery at Insync Solutions. Avijit Paul holds Bachelor'S Degree, Commerce With Honours from University Of Calcutta.
Company email context
Email format at APPSeCONNECT
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APPSeCONNECT
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Profile bio
About Avijit Paul
An Industry Professional with extensive experience of helping eRetail business and integration domain to achieve growth by eliminating operational in-efficiency. Have deep understanding of vital information required by eCommerce business at different stages and what are the best systems to support the operations and integrate with ERP system. With hands on exposure with more than 650+ online retail business globally.Working with new business and learning technique to kill in-efficiency and accelerate growth is my passion, so if you are looking to improve your eRetail operational efficiency connect with me and I will be more than willing to help.Hands on with:B2B2C Process AutomationIntegration DomainDelivery, Program & Project ManagementEcommerce BusinessTeam buildingTeam ManagementCustomer RelationshipLogistic Managementprocess improvement
Listed skills include Erp, Microsoft Sql Server, Sap Business One, Requirements Analysis, and 22 others.
Current workplace
Avijit Paul's current company
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9 roles
Avijit Paul work experience
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Vice President Delivery
• Communicating and working with the Delivery teams on progress against revenue goals, identified risks and mitigation plan, process or quality opportunities or issues, staff opportunities or issues, and resource optimization and availability;• Identifying project related risks, and managing these through a regularly maintained (monthly) Risk Register for client projects.• Create a results driven / customer focused / solutions oriented environment which holds every team member accountable for delivering individual and organizational results.• Managing a team of highly-technical, highly-capable Technical Architects and Developers from both the project and career perspectives; recognizing and developing talents; identifying and filling skills gaps; own and driving career plans to help develop a dynamic and responsive team to assist customers in driving value from their IT investments.• Work with counterparts in Sales, Customer Experience, Engineering, and Operations to build an organization capable of delivering a superior customer experience throughout the ordering, implementation & billing of services.• Actively measure, understand and analyse all customer experience metrics. Implement plans and initiatives within the organization and partner organization to drive improved results.• Work with the leadership team to develop and implement the Network and Customer Services’ business plan and contribute to the development of its strategic initiatives.• Develop, implement, monitor, and achieve the Service Delivery Strategy and accompanying performance standards, tools, policies and procedures.• Actively monitor customer interactions to ensure that they meet the highest levels of professionalism and customer satisfaction.
Jan 2018 - Jul 2022
Head- Product Delivery
Apr 2017 - Dec 2017
Scrum Master
As a Scrum Master, I need to help myself and other to be more agile every dayTo create things of great value for Clients , teams , individuals and thus organization
Sep 2016 - Mar 2017
Sr. Account Manager
Apr 2016 - Mar 2017
Account Manager
Nov 2013 - Apr 2016
Sr. Implementation Consultant
Feb 2011 - Mar 2013
System Administrator
Microsense
Jul 2010 - Feb 2011
System Executive
Oriental Electrical Pvt. Ltd
Jan 2009 - Jun 2010
3 education records
Avijit Paul education
Bachelor'S Degree, Commerce With Honours
Mcse, Server Administration
Iijt
Master Of Business Administration - Mba, International Business
FAQ
Frequently asked questions about Avijit Paul
Quick answers generated from the profile data available on this page.
What company does Avijit Paul work for?
Avijit Paul works for APPSeCONNECT.
What is Avijit Paul's role at APPSeCONNECT?
Avijit Paul is listed as Vice President Customer Success | Business Process Automation | Integration Expert | Ecommerce Enthusiast at APPSeCONNECT.
Where is Avijit Paul based?
Avijit Paul is based in Kolkata, West Bengal, India while working with APPSeCONNECT.
What companies has Avijit Paul worked for?
Avijit Paul has worked for Appseconnect, Insync Solutions, Insync, Insync Tech-Fin Solutions Ltd., and Microsense.
How can I contact Avijit Paul?
You can use AeroLeads to view verified contact signals for Avijit Paul at APPSeCONNECT, including work email, phone, and LinkedIn data when available.
What schools did Avijit Paul attend?
Avijit Paul holds Bachelor'S Degree, Commerce With Honours from University Of Calcutta.
What skills is Avijit Paul known for?
Avijit Paul is listed with skills including Erp, Microsoft Sql Server, Sap Business One, Requirements Analysis, Pre Sales, Windows Server, Sql, and Software Project Management.
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