- Plans and develops international services/product and manages the international solutions team.- Acts as Scrum Master for an iterative approach to project management that helps teams deliver value to their customers faster.- Continuously evaluates requirements, plans and results so the team have a natural mechanism for responding to change quickly.- Works with the team in decision making, building vision and strategy, managing the backlog doing research and benchmarks, defining KPIs and analyzing data, managing stakeholders, among other activities. - Performs people management.

- Planed and develops international services. Product Owner of the Correios Packet service and coordinates the new import solutions team.- Acted as Product Owner of the application programming interface-API, coordinating the development of continuous improvements in systems- Acted in the development of solutions for the continuous improvement of the operational productivity of import projects.- Monitored the use of agile methods (Scrum) adapted for the business team, to perform better project management in the development management of international solutions. - Coordinated studies of scenarios and opportunities, analyses, projections, market trends and competition performance.- Developed internal rules, work standards and documents relating to new services.

- Conducted the activity of operational and institutional management of import services, representing Brazilian Post to customs authorities.- Responsible for the management of the inspection and taxation interface with Brazilian customs and other relevant government/border agencies.- Implemented a methodology to monitor quality and operational productivity at the International Center of Curitiba.

- Prepared several internal and external trainings, related to the import and export.- Represented the international business segment of Brazilian Post at the international e-commerce cross-border event, EBANX SUMMIT 2018, held by the fintech EBANX International Payments company.- Spoke at several conferences and summits presenting the Easy Export and Easy Import solutions representing Correios before foreign trade promotion entities and universities.- Provided business consulting for export & import for over 4 years. - Coordinated several commercial & marketing initiatives to promote the company's import and export solutions.