..

- Managed Front Desk operations including cashier, ensuring that policies and procedures were maintained- Calculated bills, collected payments, ran various reports via computer for management- Recorded revenue totals for cash, checks, and credit card transactions. - Generated accounting reports for the manager's review. Supervised and trained Front Desk staff- Handled and managed online orders - foodpanda - grabfood- Managing the receipt and dispatch of deliveries, including daily meal orders, mails and packages in an efficient and organized manner- Devising an office and kitchen inventory process to ensure that supplies are constantly well-stocked and organized- Liaising closely with internal stakeholders and external vendors to coordinate and ensure the smooth running of various projects including office refurbishment or relocation- Have done online promotion of the restaurant by uploading restaurant pictures, food item pictures and details in - FaceBook - Google Maps - WhatsApp groups- Key player in promoting the business- Contributing proactively on how to improve efficiency on current administrative and logistical processes- Brainstorming creative ideas for various employee engagement events, actively assisting in the planning and organization of the events, including office-wide activities or celebrations- Developed invaluable customer relations techniques- Implemented strategies to improve customer experience

-Answered telephones and directed the caller to the appropriate associate. - Provided administrative and business support to the CEO, CFO, and otherexecutives. - Recorded and ordered all business cards. Scheduled appointments and screened incoming calls. - Researched addresses and file numbers for incoming clients- Managed and maintained company scanning, faxing, importing of files, inboundphone calls, and office cleanliness- Answered email inquiries; responded and resolved client and employee concerns, requests for information, suggestions and complaints. Assisted small executive team; business travel (transportation/lodging), processing and tracking of T&E expenses and payment of invoices; preparedcorrespondence (memos, emails, letters) as required. - Coordinated monthly special projects, events and projects. Scheduled and coordinated arrangements for multiple conference rooms including cleaning, logistics and room set-ups for meetings; catering. - Responsible for ensuring office was run smoothly and looked presentable at alltimes; - provided daily administrative support for 40 person office, including filing, photocopying, faxing and scanning. - Distributed incoming mail, faxes and packages. - Prepared daily interoffice and external. Maintained office supply inventory and pantry room; replenished food and beverage supplies. Maintained hard copy and electronic confidential department records and files- Maintained hard copy and electronic confidential department records and files including all executed contract copies- Implemented new and more efficient front office process- Procurement of stationery, pantry supplies and office equipments- Plan and organise company activities/events- Handle adhoc assignments