Andrea Aviles Email & Phone Number

Remote Florida

• Onboarding Management: Directed onboarding for over 100 employees weekly, ensuring smooth integration through comprehensive orientation and mandatory training, all managed through Workday Recruit to streamline the.
• Payroll Support: Ensured payroll data accuracy in PeopleSoft Payroll and played a key role in the transition to Workday Payroll, gaining hands-on experience and training to support the system implementation.
• Background Checks: Spearheaded background checks for new employees and existing staff requiring revised or higher-level checks, achieving a 15-hour weekly reduction in processing time by optimizing workflows with First.
• New Hire Offer Letters: Created and customized offer letters for new hires, ensuring accuracy and alignment with company policies and compensation structures, while maintaining a high volume of letter creation for.
• Process Standardization: Developed and implemented Standard Operating Procedures (SOP) for the New Hire Processing Team, covering background checks, training assignments, bonuses, and offboarding, ensuring consistency.
• HRIS Training: Trained a team of 5-10 HR Coordinators and Analysts weekly on HRIS functionalities, including onboarding new hires via Workday Recruit, requesting background checks, creating offer letters, and managing.

Mount Laurel, NJ

• Processed Loan Applications: Carefully reviewed and pre-underwrote residential loan applications to ensure completeness, accuracy, and compliance with federal and state regulations, contributing to a smooth application.
• Client Support & Communication: Acted as a primary point of contact for borrowers, providing timely updates and answering questions to improve customer experience and satisfaction.
• Documentation Management: Procured, verified, and organized critical documents, including property abstracts, surveys, appraisals, and title commitments, to meet underwriting requirements.
• Regulatory Compliance: Maintained full compliance with all federal, state, and local lending laws, minimizing risks and upholding industry standards throughout loan processing.
• Collaboration with Loan Officers: Partnered closely with loan officers and internal teams to facilitate quick resolutions to document issues, ensuring loans progressed efficiently through underwriting.

Moorestown, NJ

• Loan Application Oversight: Managed end-to-end processing of FHA, Fannie Mae, and Freddie Mac compliant loans, meeting stringent documentation and procedural standards for residential home loans.
• Pipeline Management: Oversaw a pipeline of 70+ home loans monthly, balancing high volume with accuracy and prioritizing customer satisfaction to increase loan approval rates.
• Cross-Departmental Coordination: Worked closely with title companies, appraisers, and internal stakeholders to streamline the home financing process from application to closing.
• Documentation and Compliance: Ensured all required documents, including appraisals, title commitments, and flood certificates, were complete, accurate, and compliant with regulatory guidelines.
• Client Relationship Management: Maintained regular communication with clients and third-party stakeholders, providing guidance and updates throughout the loan approval process to enhance client satisfaction.