My current role has allowed me to wear many hats. It involves defining and aligning product vision and goals with company objectives, using market research by reaching out to prospective target groups in our case it was to reach out to Realtors, Property Managers, and companies which has a documentation workflow. To identify if there is a real market gap or a pain point and if they are willing to use the service if we could help them address their pain points. Collecting customer feedback to drive improvements and work with developers to ensure the product meets both business and user needs. Crafting detailed product requirements and providing the key details accessible on a dashboard. Prioritize features based on customer needs and technical feasibility, and manage the backlog to keep development focused.Working with developers and QA to ensure features are implemented to specifications and sometimes testing the product myself to ensure quality standards, coordinating timelines and resources for smooth execution.Brainstorm with the Founders, finalize launch plans, and coordinate with our Marketing consultant to execute the online promotions to ensure effective product positioning and a successful market entry. Coordinating with various Associations to schedule a training session for their members and presenting in various forums, conducting demos online. Define key performance metrics such as the number of Ads accumulated, the number of matches made on a day-to-day basis, and the number of matches made, the matches viewed by users and analyze product performance, collect feedback from the users, and meet them to understand the issues and feedback and pass the feedback and improvise the UI or building a feature based in case of a recurring theme. Finally, offering our solution to the clients on a subscription or monthly billable based on the product. Staying connected, meeting them once every quarter, and generating more referrals to create opportunities.

As a key contributor to Realtimate, I played a pivotal role in enhancing the platform's user experience and business growth. By actively gathering and analyzing user feedback, I identified areas for improvement and implemented strategies to elevate the overall product offering.Through meticulous user research and data analysis, I was able to:Identify pain points: Uncover common challenges faced by users and prioritize solutions.Optimize user journeys: Streamline processes and enhance user flows for a seamless experience.Enhance product features: Introduce innovative features that directly address user needs and preferences.Improve customer support: Implement efficient support channels and resolve user queries promptly.Beyond product enhancements, I also contributed to business development by:Identifying and reaching out to bespoke clients: Proactively sought out clients with specific requirements and tailored solutions to meet their needs.Building strong client relationships: Fostered long-lasting relationships by providing exceptional service and support.By focusing on a user-centric approach and strategic business development, I contributed to the growth and success of Realtimate, making it a preferred platform for real estate transactions.

As a manager, I lead efforts to expand our partnerships with multinational corporations, facilitating seamless relocation services for their expatriates. I work closely with land aggregators, legal and liaison experts, and financial institutions to streamline property transactions and ensure a smooth experience for our clients.

As a Assistant Manager, I focussed on understanding clients specific needs and preferences, diving into in-depth discussions to uncover details like location, apartment size, budget, and lifestyle requirements. Armed with this invaluable information, I meticulously curate a selection of properties that align seamlessly with each client's criteria.I excelled in showcasing apartments through engaging property tours and informative brochures. My ultimate goal is to craft a sales pitch that allows potential buyers to vividly picture the apartment as their future home, igniting that emotional connection that drives purchase decisions.

IT Support for Accenture Employees.