With a robust background spanning over a decade in technology services, I currently lead Prospire Technology Services Pvt Ltd as Co-Founder & CEO, following a strategic tenure as Head of Delivery at SGITAL. My expertise in IT Service Management, aligned with a proven track record in Operations Management, has been pivotal in delivering innovative solutions. At Ericsson Telecommunications Inc., I established a support team from the ground up, managing 2000+ automation use cases globally. These experiences underscore my mission to drive forward-thinking service delivery, leveraging my skills in people management to align with my company's culture and goals. My dedication to excellence in the tech sector is evident in every project my team and I undertake.