Currently working as an Exchange L2 support engineer. Have knowledge on server level and client support level. As an MS Exchange administrator we provide day to day on-call administration support. Experienced in working for backup, change and patch activities. User Domain migration, outlook related issue, server related issues, troubleshooting for server issues and user issues. Manage the development in the servers and implement new services and functionality. Responsible for providing support to any queries which arise. Run the diagnostics on the services which are essential for a server to run. Manage file sharing permissions to monitor mailbox quotas/space and also to check where the email has stuck and made sure that the email reaches its destination. Making sure that the incidents get resolved with the SLAs and ensure that the system goes through a scheduled patching process.