● Responsible in giving best in class service activation to the clients.● Processing Free Trials, New Sales, Renewals, Cancellations and Non-Renewals in timely manner as per Service Level Agreement.● Ensured compliance with company and industry regulatory guidelines, providing clients with reliable and secure data and reports.● Working closely with Sales Representatives and Account Managers in understanding the clients’ requirements and configuring the entitlements suiting client’s needs.● Proactively gathered client feedback and suggestions, allowing for continuous service improvement and client satisfaction.

• Process Disbursement of Home Loan worth 50 Lakh• Monitoring daily logins and disbursals and reporting to management.• Ensuring of login of complete files as per checklist on Salesforce• Ensuring the timely pay-out of the channel partner• Driving the business through DSA Channel by maintaining steady relationship and meet the sales targets on monthly basis.• Update the data in the database of Salesforce & SharePoint