Avinash Joseph Email & Phone Number

Dubai, Ae

Dubai Uae

Formulate business objectives, strategies, and plans for the specific business unit to ensure profitable growthAttain profit and volume goals for airfreight products in Dubai UAEExpand the presence of airfreight products by utilizing coloading and developing operationsCollaborate with other countries and functions to facilitate RFQ, QBR, project implementation, revenue growth initiatives, and customer retentionFoster organizational excellence by improving corporate culture and values through effective internal communications Responsible for effective and efficient operation of all Air freight shipments under department’s care. • Responsible for job profit / loss. • Responsible for accurate and timely dispatch of documentation to destination offices. • To ensure that operations are carried out in accordance with the law and regulations of Dubai UAE • To ensure that operations are carried out in accordance with the company’s regulations. • To approve / ensure accurate preparation and timely dispatch of invoices. • To ensure customer complaint is dealt with promptly and effectively. • To maintain high standard of services to all customers. • To ensure smooth cooperation within department / other departments. • To ensure accurate monthly management reports, accrual, and other account/finance related reports. • To ensure timely reply of all inquiries. • Coordinate and solve all relevant problems on each particular shipment until closure. • To coach / suggest Customer Services and Document staffs the proper way to handle shipment and solve the problems • To ensure that Customer Services and Document staffs to work as teamwork. . • Obtain competitive air freight rates and ex-work. • Comply with the company’s standards requirements / rules and regulations. • Others as assigned by Managing Director • Responsible for activities as per assigned accounts. • Provide timely responses to RFQs and pricing request from the network and internally

United Arab Emirates

Responsible for handling the most important top client accounts. ... Self is the lead point of contact for all key client matters, anticipate the client's needs, work within the company to ensure deadlines for the client are met, and help the client succeed.Responsibilities include developing strong relationships with customers, connecting with key business executives and preparing sales reports. Also answer’s client queries and identify new business opportunities among existing customers.Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis

Dubai, United Arab Emirates

As a Sales Manager self is a experienced and an effective leader with a background of Freight Forwarding - [ Air Freight / Sea Freight - Exports & Imports].My Current role is to be Customer focused and have achieved high levels of customer satisfaction. Strong team-working ethic with ability to communicate to all levels of the organization.Delivered world class customer satisfaction through high performance on time delivery and quality levels. Demonstrated effective management and leadership behavior. Proven excellent levels of management skills, sound knowledge of A class freight forwarding.Excellent communication skills and as understanding of the key performance measures to motivate front line staff to manage and improve sales team in managing top class clients.Co-operative, team member, motivated, aggressive & result oriented. Key Skills & ExperienceProven leadership skills within a fast-moving operational environmentAbility to cross manage internal and external stakeholdersControl and command centre experience desirableAbility to communicate at all levelsAbility to delegate effectively, agree objectives and hold people accountable for delivery. avinash.joseph@kerrylogistics.com

Dwc - Jebel Ali

As a Manager is responsible for building and maintaining strong professional relationships with selected key clients ensuring visibility, achievement of sales targets and delivery of high quality customer service with the Sales Team. Is also responsible to build, train, supervise and motivate a team of Sales Representatives and Key Account Executives.In my endeavor to excellence, the fundamental values are Commitment, Integrity, Empathy and Flexibility.Main Responsibilities Sales Focus and Receivables Facilitate prospecting of new clients to identify and develop new accounts Introduce the company’s profile and communicate the selection of products available Provide market feedback to the Department Manager regarding movement of goods / brands Coordinate with the Marketing manager on the budget requirements and limits Customer Focus Build and maintain effective customer relationships in order to build strong loyalty Handle and respond to existing products queries from clients quickly, effectively and accuratelyAnticipate the clients’ needs and provide appropriate solutions to meet these needs. Product Knowledge Keeping abreast of the market conditions and trends in the field pertinent to brands / products Support the Team with New Product Launch strategy and information.Analytical Thinking and Problem SolvingThe ability to approach data and situations logically, to break down problems into their component parts and look for underlying causes or thinking through the consequences of different courses of actionCommunicationThe ability to plan and deliver communications in an impactful, persuasive and tactful wayAble to hold attention of othersIdentifies, interprets and presents high impact information in an effective mannerResponds quickly to breakdowns in communicationAnticipates what approach will appeal to a particular audience

Abu Dhabi

Job includes the following responsibilities meet new clients to promote business meet existing clients to maintain existing businessmaintain a database of clientele propose and implement innovative methods of marketing to enhance business Areas handled• Service queries, schedule queries, documentation queries, shipment status reports, bookings, rate queries,• customer complaints and issues • Knowledge of handling VAL shipment on passenger flight out or AUH.• Billing queries, documentation queries for booked AVI , HUM shipments• Was responsible for effective transition of clients from the sales to operations function's prepare sales budgets and monthly sales reports to be submitted to the senior management.

Dubai Uae

• While working in a pressurized working environment, resolve unexpected conflicting demands with assertiveness and objectivity in a firm manner.• Approachable and solution-oriented in resolving issues, with an enthusiastic ‘can do’ attitude.• Process oriented and good understanding of Customer Support specific processing especially related to orders management and delivery.• Ensure market visibility through regular sales visits. Interact with key customers and develop strategic relationships with a focus on revenue and profitability.• Compile station weekly uplift figures and any ad hoc reports as required.• Handled 747-400 freighter flights out of DXB, manage and plan priority cargo with limited space allocated from HKG-DXB to various destinations in EU.• Handled movements of live horses and other live animals on Passenger and Freighter flights out of DXB.• Handled DG Cargo like radioactive materials and Lithium Batteries and other CAO cargo on Freighter flights out of DXB.• Knowledge of loading Odd dimensional cargo, over hang pipes, Air craft Engine’s, Military Vehicles, and Aggreko generators on 747-400 Freighters.• Co-ordinating with the Senior Cargo Space Control Officer HKG and ensure optimum utilization of Cargo capacity on freighter flights through efficient cargo planning. Monitor bookings and allocate space to maximize revenue on every flight and close coordination with the sales team and GHA staff in order to ensure smooth movement of Cargo. Manage reservations and bookings based on available capacity, yield and regularity of traffic.

Dubai Uae

Focus on Global Key Accounts, conceive and implement strategies to develop and maintain long term relationships keeping in view of the market challenges and competition.Responsible for pricing, space allocation, rate negotiation etc. Offer spot rates to customers, allocate space and drive the team in conformance to the business requirements.• Handled B747-200 adhoc Southern Air freighter operated for Thai Airways BKK-DXB-CDG and other various destinations in EU.• Meet existing clients to maintain existing business• Maintain a database of clientele Compile station weekly uplift figures and any ad hoc reports as required.

Dubai Uae

Ensure market visibility through regular sales visits. Interact with key customers and develop strategic relationships with a focus on revenue and profitability.Focus on Global Key Accounts, conceive and implement strategies to develop and maintain long term relationships keeping in view of the market challenges and competition.• Process oriented and good understanding of Customer Support / pricing / operations specific processing especially related to orders management and delivery.• Knowledge/background in Freight Forwarding ( Sea & Air ), Supply Chain & Logistics• Focus on Global Key Accounts, conceive and implement strategies to develop and maintain long term relationships keeping in view of the market challenges and competition.

Bachelor Of Arts - Ba, Political Science And Government, Grade A - 61.58%

H.S.C, High School/Secondary Diplomas And Certificates

Activities and Societies: Basic Computer and Telephone Etiquette

Higher Secondary School, Hsc

Activities and Societies: Sports / Keep school clean campaign