Leading the team of global business learning partners across different geographies.• Global business learning partner for –M&C and HTPS vertical. • Successfully implemented Sonic program e-learning framework for entire Latin America region – US, Mexico, Canada, Argentina.• Collaborate with senior leaders, competencies, cross-functional teams from different geographies to understand training requirement, establish and achieve the global learning objectives, understand key focus areas to enhance skill acquisition and development.• Managing organization's learning management system (LMS), including course creation, enrollment, and tracking of learner progress. Monitor, analyze learner data to assess effectiveness of training programs and identify areas for improvement.• Stay updated on emerging trends and technologies in learning technology and recommend enhancements.• Conduct training needs assessments, curriculum effectiveness, feedback, and processes evaluations to measure the effectiveness of training programs and identify areas for improvement.• Ensure compliance with industry regulations and organizational policies.• Effectively contribute towards developing resource pool enabling organization to cater to the current and upcoming market technological requirement.• End to end program management – OD and Behavioral, technical, Gen AI across different geographies.• Collaborate with SME for the development and review of the programs, trainers for organizing the training specific to learning plans which are demanding.• Conduct evangelization sessions, induction for across different geographies session for laterals and mavericks.• Prepare process, policy documents.• Prepare MIS dashboards and expense reports for senior leadership.• Testing various tools - LMS, assessment tool interview mocha, mett

Perform monthly Billing and Invoicing for TNM, FP project.• Onboarding and Offboarding of the resources – Client and Hexaware.• Initiate BGV, SOW Management, Creation of Work Items including Governance Work Items for Onsite (AUS) and their extension, Updating PCW and PSO Registration Mails in Respective Team Rooms• Coordinating with team from – Pune, Hyderabad• Asset Management and Inventory Management, Domain ID and Password Management• Conduct WPS (Workspace Review) Audit• Prepare reports, dashboard for management.• maintaining database and WFML (Work Force Master List)• Collaborating with different teams – Asset, Server, Network, ILC, HPT, BGV, Access Control Team

End to end drive competency assessment program for China, Brazil, Hyderabad, UK• Collaborating with subject matter experts for reviewing the questions, converting those questions in the compatible format to that of the tool. Developing the pool of questions for the different technologies• Constantly monitor and report on progress of the project to all stakeholders.• Assist in preparing process documents for program manager.• Prepare report and dashboard for the management.• Prepare power point Presentations.• Data management and analysis of the data.• Assist in IQA and close the observations.• Prepare the training calendar and publish it on the intranet.• Training material and logistics management, Vendor management • Coordination with other team finance, HR, LMS, Facility, Content Development teams