Avinash Kapoor

Avinash Kapoor Email and Phone Number

A.V.P Operations and Digital Transformation - Managing U.S, Philippines, Guatemala & India. SME - Digital Transformation Through GenAI, AI/ML, CORA and other AI tools @ Genpact
new york, new york, united states
Avinash Kapoor's Location
West Delhi, Delhi, India, India
Avinash Kapoor's Contact Details

Avinash Kapoor work email

Avinash Kapoor personal email

n/a
About Avinash Kapoor

18+ Years Experience in Customer Service for International and Domestic Campaigns. Managing - U.S, Philippines, Guatemala & India.Expertise in Telecom, E-commerce, BFSI, DTH, Consumer Durable, Automobile, PSU and Medical industries

Avinash Kapoor's Current Company Details
Genpact

Genpact

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A.V.P Operations and Digital Transformation - Managing U.S, Philippines, Guatemala & India. SME - Digital Transformation Through GenAI, AI/ML, CORA and other AI tools
new york, new york, united states
Website:
genpact.com
Employees:
95060
Avinash Kapoor Work Experience Details
  • Genpact
    Assistant To Vice President
    Genpact Oct 2022 - Present
    United States
    Service Line and Operations
  • Ienergizer
    Service Delivery Leader
    Ienergizer Mar 2020 - Jan 2022
    Noida, India
    Was Managing Premium Telecom Account for Different domain like Postpaid-Telecom, DTH, Broadband and RM, Team Size 1200+ and 5 Senior Managers were directly reporting into me.
  • Teleperformance
    Senior Business Manager
    Teleperformance Sep 2019 - Mar 2020
    Gurgaon, India
    Pan India BFSI Customer Experience - Managed Banking/Credit Card sales and customer service for 600+ FTEs
  • Dishtv
    Business Manager
    Dishtv Apr 2016 - Sep 2019
    Filmcity, Noida
    Business Manager Dishd2h - Managed multiple partners for multiple locations like - ICCS, One Point One, I Energizer, CSPL and VISPL.
  • Ienergizer
    Senior Manager
    Ienergizer May 2011 - Apr 2016
    Noida Area, India
    Managed telecom and consumer durable account for > 1000 FTEs.Expert in handling of PCM and FTEs
  • Genpact
    Front Line Manager
    Genpact Feb 2010 - Mar 2011
    Jaipur, Rajasthan, India
    Worked as FLM was managing Telecom account
  • Aegis Global
    Assistant Manager
    Aegis Global Sep 2005 - Feb 2010
    Gurugram, Haryana, India
    Started Carrier with Teletech India and got promoted to Team Lead and Asst Manager

Avinash Kapoor Skills

Vendor Management Operations Management Performance Management Call Centers Strategic Planning Service Delivery

Avinash Kapoor Education Details

Frequently Asked Questions about Avinash Kapoor

What company does Avinash Kapoor work for?

Avinash Kapoor works for Genpact

What is Avinash Kapoor's role at the current company?

Avinash Kapoor's current role is A.V.P Operations and Digital Transformation - Managing U.S, Philippines, Guatemala & India. SME - Digital Transformation Through GenAI, AI/ML, CORA and other AI tools.

What is Avinash Kapoor's email address?

Avinash Kapoor's email address is av****@****nce.com

What schools did Avinash Kapoor attend?

Avinash Kapoor attended Delhi University, Central Board Of Secondary Education.

What skills is Avinash Kapoor known for?

Avinash Kapoor has skills like Vendor Management, Operations Management, Performance Management, Call Centers, Strategic Planning, Service Delivery.

Who are Avinash Kapoor's colleagues?

Avinash Kapoor's colleagues are Manish Yadav, Swasti Mohanty, Topanga Smith, Shiva Ram, Mohammed Rafi, Nipun Kapoor, Sam Smith.

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