Avinash Kumar Email & Phone Number

Noida Area, India

The project was for one of the online stores in India. It aimed at Gathering new technologies & regular product enhancements by using the latest technologies. The client sought a reliable technology partner with the right set of people, processes and technologies that could help them Understand complex technologies and thus provide speed to market advantage.Responsibilities: Analyzed business needs, created and developed new functionality supporting in-house development projects.Converted Business Requirements to the Functional Specification and documented business requirements.Wrote technical papers, gathered technical requirements, and compiled them to help them design the system.Formulated logical statements of business requirements research and evaluated alternative solutions to recommend the most efficient and cost- effective solution for system design.Analyzed existing systems logic difficulties and revised them as the needed.Designed and developed activity diagrams, Use Cases, sequence diagrams, and OOD and models. Participated in JAD sessions to collect the software requirement and used Requisite Pro to maintain the requirements.Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level.Generated Unified Modeling Language (UML) diagrams such as Activity, State Transition and sequence diagrams to demonstrate critical processes.Documented business requirements, and created a business requirements document. Identified actors and use cases to create use case diagrams that described the behavior of the system. Reviewed system-testing results with the project and technical teams.

New Delhi Area, India

• Liaison between Client & developers to communicate problems, solution strategy & regular progress updates • Fundamental responsibilities include providing business analysis and application support and requirement gathering • Provided front and back end server support for customers to maintain consistency with maximizing the end user experience • Received, managed, prioritized and resolved user inquiries in a timely manner and escalate as appropriate to each inquiry using SQL. • Provided Training on the EHS Suite and Sustainability applications to customers on and Offsite. • Showcased project management skills within assigned role as project leader for various internal project initiatives. • Developed BI reports and visualized the data to analyze customer activity to improve productivity by 20% and created dashboards for the company • Other responsibilities include leading biweekly and quarterly meetings for internal process reviews, new and existing user/customer training on various internal applications, market research on industry practices, methods and resolutions, implementing process change / improvements that are sustainable and repeatable, review gap analysis for assigned projects and handled SharePoint and Salesforce activities for the company. • Analyzed trend to identify patterns and escalated high priority issues with suggestions on continuous improvement.