Avinash Kumar Email & Phone Number

Kolkata, West Bengal, India

* Overseeing the KFC operations of multiple locations within a designated geographic area*Developing and implement strategies to improve the performance and profitability of each locationunder their supervision with market trends, customer needs, and industry best practices.*Strong understanding of financial management principles including budgeting, forecasting and financialanalysis with opportunities of cost savings and revenue growth.*Strong focus on customer service with… Show more * Overseeing the KFC operations of multiple locations within a designated geographic area*Developing and implement strategies to improve the performance and profitability of each locationunder their supervision with market trends, customer needs, and industry best practices.*Strong understanding of financial management principles including budgeting, forecasting and financialanalysis with opportunities of cost savings and revenue growth.*Strong focus on customer service with consistent and high- quality experience, gather and analyzecustomer feedback and identify areas for improvement and develop the implement and solutions.* Effectively manage a divers team of employee across multiple locations with hiring, training,performance management and employee management. Show less

Ranchi, Jharkhand, India

•Leading and Supervising Last Mile Team for Reliance JioMart B2C & B2B business Jharkhand. •Day-to-day decision making upon strategies.•Build alliances and partnerships with other organizations.•Hire, training and team performance management.•Promote, execute, and evaluate operational plans and schemes.•Guarantee all legal and regulatory documents are filed and control compliance with laws and regulations.Manage budgeting, recording, planning, and… Show more •Leading and Supervising Last Mile Team for Reliance JioMart B2C & B2B business Jharkhand. •Day-to-day decision making upon strategies.•Build alliances and partnerships with other organizations.•Hire, training and team performance management.•Promote, execute, and evaluate operational plans and schemes.•Guarantee all legal and regulatory documents are filed and control compliance with laws and regulations.Manage budgeting, recording, planning, and auditing.•Communications across various parties to ensure alignment of goals and tasks to guarantee the overall success of the program.•Setting and communicating performance goals, creating expectations and objectives to achieve customer promise expectations and ensure accuracy and quality. Show less

Bhubaneshwar Area, India

•Incorporate company procedures and policies in operations of business unit.Monitor and review project activities and ensure its completion within scheduled time and budget.•Manage business activities focusing on financial and strategic growth of organization.•Build strong relationship with the customers in order to maintain good revenue growth.•Perform review and validation of system layouts and equipment.•Create harmonious working environment, train and mentor staff and… Show more •Incorporate company procedures and policies in operations of business unit.Monitor and review project activities and ensure its completion within scheduled time and budget.•Manage business activities focusing on financial and strategic growth of organization.•Build strong relationship with the customers in order to maintain good revenue growth.•Perform review and validation of system layouts and equipment.•Create harmonious working environment, train and mentor staff and motivate all team members to perform efficiently.•Coordinate with Marketing team to develop and implement operational plans for new product launches.•Auditing, Budgeting, Customer Service, Food Safety and GRN. Show less

Bhubneswar

•Maintain highest level of Quality, Service, Cleanliness and Hospitality.•Takes an active role in customer service and customer relations, monitors and corrects restaurant employees' appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts.•Prepares and submits required reports, uses approved projection techniques; cash control techniques and security measures.•Recruits, interviews, recommended hiring, disciplinary action, and… Show more •Maintain highest level of Quality, Service, Cleanliness and Hospitality.•Takes an active role in customer service and customer relations, monitors and corrects restaurant employees' appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts.•Prepares and submits required reports, uses approved projection techniques; cash control techniques and security measures.•Recruits, interviews, recommended hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information.; develops, motivates and effectively trains and maintains a safe work environment.•Performs other tasks as required by area manager.•Develops employee understanding and commitment to sales building.• Periodically conducts employee sales meeting to review results and establish new goals.•Monitors and evaluates customer service times and takes corrective action to meet QSCH guidelines when necessary.• Handles customer complaints and informs the Area Manager of actions and decisions.•Reviews and analyzes restaurant P & L compared with restaurant records and takes corrective action where needed.Orders all necessary supplies (such as food and paper products as well as cleaning and general supplies) from distributors and supplies approved by the Area Manager.•Reduces energy costs by monitoring effective utilization of lighting, cooking and air tempering equipment.• Checks the quality of all goods received at the restaurant to conform to specifications.•Uses company approved guidelines to determine labor needs.•Achieves the highest possible rating of Health Department inspections.•Complies with payroll policies and submits all payroll requisitions according to company policy.•Maintains awareness of growth, promotions, sales trends and products of local competitors. Show less

Bhubaneshwar Area, India

•Completed LAR-1 YUM training module.Team training and development ,Customer service and handling complaint and suggestions.•Overall responsible for store training and team growth, Forecasting and indent daily and weekly raw items.•Conducting food safety audit at restaurant, Maintain highest level of Quality, Service, Cleanliness and Hospitality.•Published procedures for receiving, preparing, holding, packing and serving products.•Tracks restaurant labor and product… Show more •Completed LAR-1 YUM training module.Team training and development ,Customer service and handling complaint and suggestions.•Overall responsible for store training and team growth, Forecasting and indent daily and weekly raw items.•Conducting food safety audit at restaurant, Maintain highest level of Quality, Service, Cleanliness and Hospitality.•Published procedures for receiving, preparing, holding, packing and serving products.•Tracks restaurant labor and product costs to meet set targets, orders supplies, paper, and food products needed, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees.•Maintains high level of productivity through effective recruiting, training, and motivation of hourly employees. Show less

Kolkata Area, India

•Completed training module of leading a shift (LAS).•Delegation task of team members and resolving problems that accur on their shift. •Including stocking inventory, balancing the cash register, Shift audit and food safety parameters and training, coordinating employee responsibilities to improve efficiency or customer service. •Coaching, Mentioning and training the team at their workstations during shift. Implementing the shift plan and ensuring a smooth production.

Kolkata Area, India

•Got selected as executive trainee during campus selection of my final year of college. •Training store was KFC DLF, Newton Kolkata. •Where trained in all sections of KFC, started from kitchens to cash section, home delivery with customers and floor handling.•Successfully completed executive training program in 9 months and promoted as a shift manager.

Bengaluru, Karnataka, India

• Got trained and successfully passed four major departments Food Production, Food and Beverage Service , House Keeping and Front Office at ITC Fortune,Bengaluru. • It's practical training to closely work with Supervisors to serve the guests. •During Front office training got to learn the guest check in, Checkout and keeping all related records communications with guests and taking feedbacks.•In Food production training at different different kitchens preparared all food as per… Show more • Got trained and successfully passed four major departments Food Production, Food and Beverage Service , House Keeping and Front Office at ITC Fortune,Bengaluru. • It's practical training to closely work with Supervisors to serve the guests. •During Front office training got to learn the guest check in, Checkout and keeping all related records communications with guests and taking feedbacks.•In Food production training at different different kitchens preparared all food as per there menus. Where learnt food safety related issue like handling and stores of all raw and cooked foods and many more• In housekeeping department preparared bed and guest room, Where got to learn different cleaning methods of all surfaces and clothes. • In Food and Beverage Service trained at all restaurants and room service in hotel where preparared restaurants for breakfast, lunch, snacks and for dinner and serve the guests. Worked at bar also where preparared different types of cocktail and others drinks and served guest with pleasures and taking feedbacks. •During my Industrial training participated in different different interdependental competitions. •Selected trainee of Month. Show less