Avinash Kumar Jha
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Avinash Kumar Jha Email & Phone Number

Associate Manager (Client Onboarding and Key Account Management) at FinZ
Location: Ghaziabad, Uttar Pradesh, India 6 work roles 3 schools
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Current company
Role
Associate Manager (Client Onboarding and Key Account Management)
Location
Ghaziabad, Uttar Pradesh, India

Who is Avinash Kumar Jha? Overview

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Avinash Kumar Jha is listed as Associate Manager (Client Onboarding and Key Account Management) at FinZ, based in Ghaziabad, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Avinash Kumar Jha.

Avinash Kumar Jha previously worked as Associate Manager at Pw (Physicswallah) and Senior Associate at Ienergizer. Avinash Kumar Jha holds Mba, Business Analytics from Uttaranchal University.

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Email format at FinZ

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FinZ

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Profile bio

About Avinash Kumar Jha

As an Executive Customer Service professional at iEnergizer, I leverage my BCA degree from MATS University and expertise in Computer Studies to deliver outstanding customer relationship management (CRM) and elevate customer experiences. With over 2.5 years of experience at iEnergizer and CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED, I excel in customer satisfaction, problem-solving, and effective communication. Proficient in MS Excel and Power BI, I analyze data to derive actionable insights, enhancing decision-making. Additionally, I have a strong background in account investigation for verifying account ownership, ensuring security and trust. Committed to exceeding client expectations through innovative CRM strategies, I am dedicated to continuous learning and contributing to team success.

Current workplace

Avinash Kumar Jha's current company

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FinZ
Finz
Associate Manager (Client Onboarding and Key Account Management)
Ghaziabad, UP, IN
AeroLeads page
6 roles

Avinash Kumar Jha work experience

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Associate Manager (Client Onboarding And Key Account Management)

Finz

Ghaziabad, UP, IN

Senior Associate

Noida, Uttar Pradesh, India

Started in the Account Ownership queue, managing high-priority accounts and resolving complex customer issues.Transitioned to specialist queues, gaining expertise in billing, technical support, account restores, and compliance with privacy laws (COPPA, GDPR, CCPA, etc.).Effectively handled high-priority queues, ensuring timely and accurate resolutions.

Mar 2023 - Nov 2024

Associate

Noida, Uttar Pradesh, India

Resolved customer queries and issues efficiently through real-time chat support, maintaining high levels of customer satisfaction.Managed multiple chat sessions simultaneously, ensuring prompt and accurate responses.Handled escalations and provided effective solutions to complex customer concerns.Collaborated with cross-functional teams to improve service.

Aug 2022 - Jan 2023

Sales Associate

Gurugram, Haryana, India

Advised clients on term insurance options, tailoring solutions to meet their financial needs and goals.Managed high-volume calls to convert leads and achieved a consistent sales target. Built strong client relationships through personalized service, effectively handling objections and concerns.Collaborated with cross-functional teams to ensure smooth.

May 2021 - Feb 2022

Academic Counselor

Eminence Aviation

Janakpuri

Guided students in selecting courses aligned with their academic and career goals.Provided one-on-one consultations and assisted with application and scholarship processes.Organized informational sessions and managed records for smooth follow-ups.Exceeded monthly enrollment targets with a consistent conversion rate of 18% and above.Improved student.

Aug 2015 - May 2021
3 education records

Avinash Kumar Jha education

12Th, Science

Kendriya Vidyalaya No. 1 Armapur Kanpur

Activities and Societies: NA

FAQ

Frequently asked questions about Avinash Kumar Jha

Quick answers generated from the profile data available on this page.

What company does Avinash Kumar Jha work for?

Avinash Kumar Jha works for FinZ.

What is Avinash Kumar Jha's role at FinZ?

Avinash Kumar Jha is listed as Associate Manager (Client Onboarding and Key Account Management) at FinZ.

Where is Avinash Kumar Jha based?

Avinash Kumar Jha is based in Ghaziabad, Uttar Pradesh, India while working with FinZ.

What companies has Avinash Kumar Jha worked for?

Avinash Kumar Jha has worked for Finz, Pw (Physicswallah), Ienergizer, Concentrix Daksh Services India Private Limited, and Policybazaar.Com.

How can I contact Avinash Kumar Jha?

You can use AeroLeads to view verified contact signals for Avinash Kumar Jha at FinZ, including work email, phone, and LinkedIn data when available.

What schools did Avinash Kumar Jha attend?

Avinash Kumar Jha holds Mba, Business Analytics from Uttaranchal University.

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