Associate Manager (Client Onboarding And Key Account Management)
Finz
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Avinash Kumar Jha Email & Phone Number
Associate Manager (Client Onboarding and Key Account Management)
at
FinZ
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Associate Manager (Client Onboarding and Key Account Management)
Location
Ghaziabad, Uttar Pradesh, India
Who is Avinash Kumar Jha? Overview
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Quick answer
Avinash Kumar Jha is listed as Associate Manager (Client Onboarding and Key Account Management) at FinZ, based in Ghaziabad, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Avinash Kumar Jha.
Avinash Kumar Jha previously worked as Associate Manager at Pw (Physicswallah) and Senior Associate at Ienergizer. Avinash Kumar Jha holds Mba, Business Analytics from Uttaranchal University.
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FinZ
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Profile bio
About Avinash Kumar Jha
As an Executive Customer Service professional at iEnergizer, I leverage my BCA degree from MATS University and expertise in Computer Studies to deliver outstanding customer relationship management (CRM) and elevate customer experiences. With over 2.5 years of experience at iEnergizer and CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED, I excel in customer satisfaction, problem-solving, and effective communication. Proficient in MS Excel and Power BI, I analyze data to derive actionable insights, enhancing decision-making. Additionally, I have a strong background in account investigation for verifying account ownership, ensuring security and trust. Committed to exceeding client expectations through innovative CRM strategies, I am dedicated to continuous learning and contributing to team success.
Current workplace
Avinash Kumar Jha's current company
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6 roles
Avinash Kumar Jha work experience
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Associate Manager
Current
Nov 2024 - Present
Senior Associate
Started in the Account Ownership queue, managing high-priority accounts and resolving complex customer issues.Transitioned to specialist queues, gaining expertise in billing, technical support, account restores, and compliance with privacy laws (COPPA, GDPR, CCPA, etc.).Effectively handled high-priority queues, ensuring timely and accurate resolutions.
Mar 2023 - Nov 2024
Associate
Resolved customer queries and issues efficiently through real-time chat support, maintaining high levels of customer satisfaction.Managed multiple chat sessions simultaneously, ensuring prompt and accurate responses.Handled escalations and provided effective solutions to complex customer concerns.Collaborated with cross-functional teams to improve service.
Aug 2022 - Jan 2023
Sales Associate
Advised clients on term insurance options, tailoring solutions to meet their financial needs and goals.Managed high-volume calls to convert leads and achieved a consistent sales target. Built strong client relationships through personalized service, effectively handling objections and concerns.Collaborated with cross-functional teams to ensure smooth.
May 2021 - Feb 2022
Academic Counselor
Eminence Aviation
Guided students in selecting courses aligned with their academic and career goals.Provided one-on-one consultations and assisted with application and scholarship processes.Organized informational sessions and managed records for smooth follow-ups.Exceeded monthly enrollment targets with a consistent conversion rate of 18% and above.Improved student.
Aug 2015 - May 2021
3 education records
Avinash Kumar Jha education
Mba, Business Analytics
Bca, Computer Programming, Specific Applications
12Th, Science
Kendriya Vidyalaya No. 1 Armapur Kanpur
FAQ
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Quick answers generated from the profile data available on this page.
What company does Avinash Kumar Jha work for?
Avinash Kumar Jha works for FinZ.
What is Avinash Kumar Jha's role at FinZ?
Avinash Kumar Jha is listed as Associate Manager (Client Onboarding and Key Account Management) at FinZ.
Where is Avinash Kumar Jha based?
Avinash Kumar Jha is based in Ghaziabad, Uttar Pradesh, India while working with FinZ.
What companies has Avinash Kumar Jha worked for?
Avinash Kumar Jha has worked for Finz, Pw (Physicswallah), Ienergizer, Concentrix Daksh Services India Private Limited, and Policybazaar.Com.
How can I contact Avinash Kumar Jha?
You can use AeroLeads to view verified contact signals for Avinash Kumar Jha at FinZ, including work email, phone, and LinkedIn data when available.
What schools did Avinash Kumar Jha attend?
Avinash Kumar Jha holds Mba, Business Analytics from Uttaranchal University.
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