Avinash Kv Email & Phone Number

Bengaluru, Karnataka, India

CLIENT - THE HIMALAYA DRUG COMPANY* Prepared pricing strategies aligned with budget to meet the needs of the customers.* Evaluated team performance to identify areas requiring improvement.* Closed long-term agreements through skillful negotiations.* Researched prospective clients to develop and execute cold call lists.* Produced detailed monthly financial reports for senior management.* Managed escalated to client enquiries with exceptional professionalism and enthusiasm to maintain trust and reliability.* Check with the designing department of the product given to them and update the same to the client.* Quality check for new products and update the same to the client and take approval for bulk production.* Presided business meetings to define the vision and mission of the company.* Produced quotes and proposals to provide value and benefits to prospective clients.* Trained staff to compile with company policy and procedures.

Bengaluru, Karnataka, India

Brands - VICTORIA SECRET, NEXT, M&S Responsibilities* Maintain SLA / SLO for the work assigned.* Prioritize and Assign task for the team so that all the requirements are met for the customers.* Notify IT/Clients/ Customers when the tool is down.* Check with the designing department of the product given to them and update the same to the Client.* Quality check for the products.* Assist new agents in learning the process.* Collabrated with the credit control teams to keep the customers account updated.* Updated client records with the current contact and contract information to capitalize on renewals.* Negotiated internal and external providers to maximize sales profits * Met customer service through proactive care and buliding loyalty.

Bengaluru Area, India

Responsibilities* Make sure all the problems are solved through calls and mails given on a daily basis.* If any prioritize issues, need to update the same to the senior associate.* Meet the customer requirements.* Perform the additional request received form clients.* Assist the team when required.

Bengaluru, Karnataka, India

Product - YALE BRAND.Responsibilities* Daily reports to be shared with the client.* Maintain the agreement given to the customer.* Delivery the products to the customer within the time given.* Update the customer requirements to the client.* Produced quotes and proposals to provide value and benefits to prospective cleints.* Performing additional request received form the clients.* Building good rapo with the old and new customers with cold calling and direct meeting.* Making the customer to experience the product lively with the help of prototype.

Bengaluru, Karnataka, India

Responsibilities * Pull the reports on daily basis through Salesforce tool.* Handling the process hotel contract loading.* Prioritize and Assign task to the agents so that all the contracts are within SLA.* Send reports on daily basis * Maintain the agreement between the customers for the work assigned.* Communicate and share the process update to the team.* Quality check for the contracts loaded by the team.* Interpret the information provided in the contracts for rates , inventory, taxes, policies etc.* Notify the Clients/IT when the cleint tool is down.* Assist new agents in learning the process.* Cross trained to work in different process of EHCL.* Communicate with the clients for process related issues.* Performing additional request recieved from the cleints.