Solution focused, Meticulous and result oriented professional offering 10+ years of successful career distinguished by commended performance and proven results in core customer service and banking operations.Proven track record of excellence in tackling complains and other related linesDefine the performance indicators to measure and report critical management information to enable right decision-making.Problem solver with a passion for technology; skilled in grasping the big picture, conceptualizing, developing, implementing solutions & collaborating closely with business leaders &senior level executives.Adept at working in high pressure environments with strict deadlines and multiple deliverables to implement best practices that consistently deliver outstanding results.Excellent interpersonal and communication skills with proven abilities in team management and planning.