Avinash Menon Email & Phone Number

Delhi, India

Gurgaon, India

• Create and maintain an effective department organization chart, which is designed for flexibility and growth
• Prepare, execute, monitor and update at regular intervals the business plan for the department
• Monitor and improve key departmental productivity indicators including but not limited to:
• Instill and foster a climate of compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer.
• Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.
• Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.

Gurgaon, Haryana, India

• onsibilities:
• Perform monthly audits to monitor adherence to Trade Compliance.
• Create shipment reports to analyze and audit shipments.
• Provide internal training to the team to build awareness on Trade Compliance.
• Communicate and promote a positive environment in each branch to help understand and provide a solution-oriented approach.
• Provide periodic status updates to stakeholders and formulate new processes.

Gurgaon, India

• Responsible for preparation of monthly analysis reports of customer retention & growth and helping customers by responding to their queries in time.
• Responisble for maintaining Service Provider Agreements (SPA) & Scope of Work (SOW) for approved service providers by monitoring actual standards,elecronic pick-ups & delivery codes to and from and conducting Annual.
• Accountable for implementation of Operational Process Standards for shipments, managing pick ups and all related activities of cargo & general transportation.
• Maintaining actual check on receivables and payables on time and gererating reports for Management.
• Effectively handled the responsibility of measuring monthly performance as per the agreed KPI’s.
• Responsible for preparation of reports of costs and revenue from time to time and presenting the same to Management

Gurgaon, India

• Responsible for preparation of monthly analysis reports of customer retention & growth and helping customers by responding to their queries in time.
• Responisble for maintaining Service Provider Agreements (SPA) & Scope of Work (SOW) for approved service providers by monitoring actual standards,elecronic pick-ups & delivery codes to and from and conducting Annual.
• Accountable for implementation of Operational Process Standards for shipments, managing pick ups and all related activities of cargo & general transportation.
• Maintaining actual check on receivables and payables on time and gererating reports for Management.
• Effectively handled the responsibility of measuring monthly performance as per the agreed KPI’s.
• Responsible for preparation of reports of costs and revenue from time to time and presenting the same to Management

Bangalore

• Responsible for resolving situational problem and recognizing its core issues.
• Generating day to day activity report.
• In co-ordination with the team testing and implementing the solution process.
• Providing assistance in preparation of accounts of the team with proper recording and SOP creation.
• Responsibile for implementation of Operational Process Standards for shipments.
• Conducted problem resolution on timely performance related issues.

Msc, Purchasing & Supply Chain Management

Activities and Societies: Oct 2008-Sep 2009: Did an industry oriented research in the field of Supplier Enterprise Resource Planning and.

Be, Production Engineering

Activities and Societies: Head of the Organizing Committee for PINNACLE 2005 & 2006 conducted by Department of Production Engineering GEC.