Designing and building hardwareDeveloped, configured and maintained systems in a multi-platform environment.Performed system upgrades, patching, security hardening and monitoring of systems.Troubleshooted and resolved hardware, software, network and storage related issues.Provided technical guidance to team members for system administration tasks.

Provided technical advice and guidance to clients on complex IT systems.Assisted in the design, development, testing, implementation and maintenance of software applications.Resolved customer service inquiries related to network connectivity issues.Analyzed system logs and identified potential problems with hardware components.

People Handling and Business Management Sales and MarketingPeople Handling and Business Management SalesCustomer acquisition and brand promotion for Google Street ViewDeveloped and executed brand awareness campaigns to increase customer engagement.Organized promotional events to introduce new products and services to the public.Engaged customers through social media platforms to create a sense of community around the brand.Gathered customer feedback for product… Show more People Handling and Business Management Sales and MarketingPeople Handling and Business Management SalesCustomer acquisition and brand promotion for Google Street ViewDeveloped and executed brand awareness campaigns to increase customer engagement.Organized promotional events to introduce new products and services to the public.Engaged customers through social media platforms to create a sense of community around the brand.Gathered customer feedback for product development purposes.Provided detailed reports on promotional activities and sales results. Show less

Chats handling in timeDeveloped and implemented process improvement initiatives to reduce customer wait times.Analyzed customer feedback survey data to identify areas for improvement in customer service processes.Managed the development of operational policies, procedures, and standards for customer service operations.