GMI Analyst and Cloud Technology Enthusiast

GMI Analyst

Relationship Management•Managing user’s queries & ensuring customer satisfaction by providing services relating to their Business Requirements.•Building & maintaining healthy business relations with users.Functional Knowledge•Good Understanding of SWIFT Message processing for inter bank communication•Core Banking FunctionalitiesTeam Management•Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between… Show more Relationship Management•Managing user’s queries & ensuring customer satisfaction by providing services relating to their Business Requirements.•Building & maintaining healthy business relations with users.Functional Knowledge•Good Understanding of SWIFT Message processing for inter bank communication•Core Banking FunctionalitiesTeam Management•Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members. •Determining training needs of team by conducting various team activities and knowledge sharing sessions to enhance their skills leading to increased productivity. •Involved in providing training to new-joiners in Banking domain and conducting technical development sessions in AS400.; BA Continuum provides Business Processing Solutions, Knowledge Services and Information Technology Solutions exclusively for the Consumer and Small Business Banking, Global Card Services, Bank of America Home Loans, Global Banking and Wealth Management and Global Markets Lines of Businesses at Bank of America. Show less