Avinash Shastri Email & Phone Number

Seattle, WA, US

Seattle, WA, US

• Managing the Delivery experience of Amazon e-Commerce’s WW Marketplace which is a multi-billion dollar program and ships millions of packages every day.
• Improved the on-time delivery of Amazon’s Seller Fulfilled Prime & marketplace program by using a combination of products, programs & policies.
• Improved the Customer tracking experience at Amazon website by integrating with 80+ carrier APIs WW via a self-service tracking integration tool & creating tracking specific incentives
• Built an automated lane management product which helped provide faster promises to Amazon marketplace orders and deliver packages on time to WW Customers annually.
• Built a self-service integration tool for faster integration with carrier API. This tool reduced the integration effort which used to be 6 development weeks
• Created a seller facing product which validates the tracking Ids uploaded by sellers and warn them in case of invalid entries. This lead to rectification of 10MM package tracking Id in a year

Seattle, WA, US

Handled Customer Delivery Experience portfolio with key focus on On-time delivery and Shipment Tracking program for multi billion dollar business of Amazon. In this role I worked on multiple projects and build multiple products including - Carrier API Integrations, Seller Facing Dashboard, Self-service tools for Amazon Customers.

Seattle, WA, US

• Was the analytics lead of the team where I helped team improve the WW tracking experience of Amazon's multi billion dollar 3P business. In this role, I have worked with WW carrier partners, tech and business partners.
• Enabled tracking of Amazon packages by analyzing the data at the granular level, building products and working with WW stakeholders, carrier managers and software development team
• Built multiple interactive dashboards which helped analyze the delivery performance issues across various segments
• Created multiple real time performance dashboards by integrating with production database which helped manage the delivery performance effectively

Seattle, WA, US

In this role I built analytics and reporting tools which helped improve the shipment tracking experience for Amazon Customers

Northbrook, IL, US

• Identified the monetization opportunity and improving user experience across seasonal events
• Built a strategy to penetrate/maximize search advertising revenue in nascent international markets
• Worked as a single point of contact for clients & managed multiple teams in an onsite-offshore delivery model
• Key Responsibilities: Providing analytical support, managing offshore teams, Building client relationship, Business Development activities

Northbrook, IL, US

Worked with Microsoft Bing Ads team with key projects being:- Identified the seasonal/trending now events that drove volume mix across US and Europe markets and ways to monetize/improve user experience- Defined a methodology that differentiates between user driven search and robotic searchesKey responsibilities:- Worked as a single point of contact for.

Northbrook, IL, US

Worked with Microsoft Bing Ads team where I lead a team of 5 analysts. Key tasks involved:- Building KPI Dashboards, AdCopy Optimization, A/B Testing measurement- Mentored new recruits in on-boarding and mock project- Assisted the training team by conducting COSMOS/SCOPE, SQL and MS excel sessions for new recruitsKey responsibilities:- Leading the team.

Northbrook, IL, US

Worked with Microsoft Bing Ads team with key projects being:- Designed an advertiser mix tool which focused on attributing the KPI change to high impacting advertisers/advertiser buckets- Explored the syndication network of online search advertising which laid the road map for key feature implementation across the search advertising systemKey.