Subject Matter Expert
Current• Work closely with Client and Software Product Unit management to define strategy for Pharmacovigilance & Safety solution.• Provide functional expertise for new implementation, upgrade, configuration, data migration, report development and application support related tasks.• Participate in all System validation activities such as IQ/OQ/PQ/MQ for drug safety solutions and author the validation documents. • Provide functional leadership for internal and customer allocated project… Show more • Work closely with Client and Software Product Unit management to define strategy for Pharmacovigilance & Safety solution.• Provide functional expertise for new implementation, upgrade, configuration, data migration, report development and application support related tasks.• Participate in all System validation activities such as IQ/OQ/PQ/MQ for drug safety solutions and author the validation documents. • Provide functional leadership for internal and customer allocated project teams and hold responsibility for ensuring that project timelines are met.• Offer functional support in resolving application issues raised by customers. • Work closely with technical team and provide inputs during the time of application deployment to different clients across the globe.• Work closely with Project Managers in planning the project for the specified requirements.• Identify the new features to ensure that products have highest value functions many of which are differentiators against competition.• Support Sales to in product positioning through superior value proposition and enhances consultative selling efforts.• Final reference point on any functionality related clarifications• Steer the roadmap discussions during Product Steering Committee meetings and get the approval.• Create and update the Configuration Specification (CS) Documents as per client config requirement.• Provide the Business scenarios for end-to-end testing of the solution. • Support in reviewing the best pharmacovigilance practices document.• Understand the regulations and keeps update date with the regulations.• Support Customer Working Group initiatives whenever needed. Show less