Avinash Solanki Email & Phone Number

Dubai, United Arab Emirates

Karāchi, Sindh, Pakistan

Karāchi, Sindh, Pakistan

- Leading in sales & marketing domain of parts, service & repairs - New Source development for parts supplier & repair maintenance - Negotiation & Cost Saving- Fulfilling the urgent requirements with strong follow ups from suppliers & vendors - Monthly planning and follow-up on the progress of special and strategic projects- Work closely with team for co creating solutions for solving customer problems based on the user insights.

Karachi Pakistan

- Coordinates with Seniors & Service Manager for planning daily works, schedule and task- Coordinate with principles regarding product issue, warranty, fault and etc - Coordinates with customer through emails and telephone for repair and maintenance to obtain maximum utilization of equipment and prevent operational delays.- Handling ASSET (Advanced Service Support for Engineers and Technicians) online system Create issue, View issue & search solution of Industrial Equipment of (Toyota & BT) - Handling warranty of BT & Toyota on Citrix & BT online Claim System as per procedure - Handling I-Web online system TMHI for Sales & After sale service activities - Handling resolving customer inquires, complaints on emails & telephone respond their needs- Prepare quotation/repair estimates including the cost of spare parts etc if needed- Receipt of work order and provide necessary service on timer as per WO- Providing necessary support/information to service team regarding technical works/issues- Receipt parts & service news, BSM, BSB, BQM & TMHI news and follow up

- Handle/Supervise technical team, works and resolve complains of sites - Provide necessary information to clients about products & safety- Reporting daily work progress & share customer satisfaction to seniors - Prepare quotations, repair estimate, invoices and maintain office record

- Receive customer vehicles for periodic service & repairs- Raise repair order on dealer management system with descriptions of problems and repairs- Prepare a estimates and the time taken to complete the repairs- Follow up all the vehicles inside the workshop- Handle accident claims prepare estimate of denting, painting & parts if required - Handle warranty claim, customer complaints Maintain vehicle records - Able to use Hyundai scanner to diagnose the electronic fault/problems- Hand over the vehicles to the customer after completion of job, with manners & satisfaction

Bachelor Of Technology (B.Tech.) Honours, Mechanical

Activities and Societies: Attended the 2nd Technology Exhibition of Newport as a Team Leader in Automotive section.

Bachelor Of Technology (B.Tech.) Pass, Mechanical

Dae (Diploma In Associate Engineering), Mechanical

Matriculation, Machine Tool Technology/Machinist