Competitive intelligence analysis on various KPIs to identify loopholes and make data-driven decisions for problem-solving.Assisting clients in growing their businesses by providing data insights to support decision-making processes.

• Proficient in utilizing various tools and techniques to analyze large datasets and extract meaningful conclusions, including statistical analysis, data visualization, and trend identification.• Conduct market research and competitive analysis to identify emerging trends and provide recommendations for product assortment and pricing strategies.• Manage and create catalog for online products for client’s websites.• Suggest content moderation ideas to clients and help them to fix the content on their websites.• Design, execute and maintain the SEO optimized solutions to obtain the top brand, top categories and top competitors data in ecommerce environment.• Coordinate with internal stakeholders, ensuring seamless integration of deliverables and adherence to project requirements.• Conduct regular performance reviews and provide coaching and mentoring to team members, fostering a high-performing and collaborative work environment.

Making proposals of the projects as per client’s requirement.Leading a team of product cataloging for E-commerce websites.Keeping the team updated on new concepts and strategies from the digital world.Responsible for running and overlooking all daily social media deliverable to the client and making sure it happens on time.Taxonomy, Navigation, Tagging, Attributes- Identify shopper experience and product work-flow enhancement opportunities.Improve operational systems, processes and frameworks.Align quarterly and monthly targets with Annual Operating Plan, and steer the team towards achieving goals.Improve the efficiencies and effectiveness of current support systems.Organize training workshops to improve the performance of the team members who were lagging behind in terms of performance.Responsible for developing and implementing Social strategies for current & future clients.Oversees management of operational budget as provided by the Top Management.Contributed to the long term planning of the company.Oversees recruitment and selection of personnel.Handling appraisal process of employees.Meets regularly with supervisors and department leads to discuss operational issues.Coordinating with clients to discuss further improvement in the process.Escalation handling to maintain the clientele in the company.

Cataloging of online products by creating products information on client’s CMS tool.Working on various categories like Electronics, Apparels and Real Estate.Develop website management strategies for clients.Provide direction, guidance and assistance to the team.Provide training to team members and track their performances.Handled client’s escalations and provide accurate data.Organized training workshops to improve the performance of the members who were lagging behind in terms of performance.Provide new solutions and idea to the top management as well as team members.Perform weekly and monthly accuracy and cataloging reports.

Cataloging of different products as per the request by the client.Doing the quality check of the data that have been sourced, before it goes live.Interacting with clients over telephone / IM if any updates are to be done in the content uploaded.Updating progress of work to Project manager, as well as team weekly catch-up and training on new updates given by the client.Briefing the entire team about what various new projects and train them to perform well.Perform daily and weekly accuracy reports.Maintain a query repository for different Project Leads in the Process.