Currently working for Client Goldman sachs co- Understanding the business process and information flow and finding solutions for problems.- Respond to the issues assigned, do analysis, suggest/implement workaround, communicate to all the stakeholders and close issues as per the agreed timeline in order to ensure support availability as per agreed SLA.- Maintaining, troubleshooting and deploying patches for the above said applications.- Proactive monitoring and suggesting… Show more Currently working for Client Goldman sachs co- Understanding the business process and information flow and finding solutions for problems.- Respond to the issues assigned, do analysis, suggest/implement workaround, communicate to all the stakeholders and close issues as per the agreed timeline in order to ensure support availability as per agreed SLA.- Maintaining, troubleshooting and deploying patches for the above said applications.- Proactive monitoring and suggesting improvements in the infrastructure.- Currently being acting Team Lead, is responsible for preparing weekly, monthly reports.- Document and share own learning’s from the project seek information and leverage knowledge from other project in order to drive higher efficiency effectiveness.- Learn from feedback, promote learning and drive proactive and viable innovation by encouraging openness to new ideas and risk taking.- Handling Problem management for re-occurring issues.- Handling escalations like major service outages which have high business and revenue impact.- Before and after GCR (global change request) we do the testing of the flow. Show less

Team size : 5Platform : Sybase, UNIX shell scripting (basic command) Tools : Autosys, Aquadata studio 7.0Applications handled : Futures Clearing - Client Technology Services, Libra, Merlin, Client deliverables.