Avinash G K Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

- Enhancing the user experience through comprehensive upgrades to the Learning Management System, ensuring seamless navigation and functionality.- Conducting a thorough analysis of process requirements and identifying areas for enhancement to optimize efficiency and effectiveness.- Performing quality checks and in-depth analysis for all training sessions, including regular technical mock interview reviews to enhance learning outcomes.- Ensuring resolution experience and support by maintaining required Service Level Agreements (SLAs) and Turnaround Times (TATs) among team members, fostering a culture of accountability and excellence.- Providing guidance and support to team members in managing escalations on a day-to-day basis, promoting confidence and autonomy in problem-solving.- Cultivating leadership skills and fostering a deeper understanding of organizational objectives among team members through mentorship and training initiatives.- Hands-on management of technical and non-technical programs such as Data Science, DevOps, Automation testing, and Agile Bootcamp, ensuring comprehensive preparation and success for participants.- Conduct regular one-on-one feedback sessions with team members to provide constructive feedback and feedforward, promoting continuous improvement and growth.- Generating reports using various internal tools to track progress and performance metrics, enabling data-driven decision-making.- Guiding the team in structuring orientation, onboarding, and progress meeting sessions for respective cohorts, ensuring a smooth transition and effective communication.- Conducting market research on content enhancements as per organizational requirements, staying abreast of industry trends and best practices.- Collaborating on the implementation of new programs and engaging in continuous discussions based on industry and market analysis to drive strategic initiatives and growth.

Bengaluru, Karnataka, India

◾ Mentorship Ad Hoc Sessions Management and Support.◾ Resume Portfolio Analysis and Management.◾ Performance Improvement Plans (PIP) Management.◾ Alumni Management and Booster Events Management.◾ Activity Management (Web Development and Data Science domain operations).- Internally constructed detailed Standard Operating Procedures (SOPs) tailored to the specific requirements for establishing new processes.- By closely collaborating with instructors, I maintained effective oversight of live sessions, adhering to the requisite Root Cause Analysis (RCAs) and Quality Analysis procedures.- Meticulously analyzed feedback from conducted sessions in a structured manner.- Efficiently overseeing 19 cohorts during learners' foundational journey and 25 AlmaX cohorts in their career services phase, I successfully ensured the smooth functioning of overall business operations.- Managed community moderation and management.- Conducted thorough reviews of Capstone Project deliverables and diligently followed up with evaluators to ensure completion within required timeframes.- Provided support and effectively managed the mentorship process.- Generated comprehensive reports for all activity management processes using a Looker Studio dashboard, adhering to desired Service Level Agreements (SLAs).- Ensured seamless operations management by collaborating with learning R&D, content, technology, product, analytics, and other relevant team stakeholders.- Offered necessary support for learners in the curriculum progression during their learning phase.- Successfully accomplished and managed ad-hoc tasks related to the various vertical divisions within the internal teams/organization.- Collaborated and supported a group of team members, ensuring their comprehensive completion of tasks related to a set of specific processes/SOPs.- Efficiently ensured the provision of an uninterrupted user learning experience as a paramount component within the overall operational process.

Bengaluru, Karnataka, India

♦️ Carrying an overall 1.6+ years of experience in Business Operations and emails/stakeholder management.♦️Counseling students based on their previous educational performance to excel in their academic curriculums by guiding and supporting them with complete solutions, and constructive feedback which leads to improvement in their further approaches.♦️Received a prestigious best quality award for the 11th-grade JEE level test prep category team in a national basis competition with the name Children's Day Championship contest.

Bengaluru, Karnataka

Experience with - ⚡Business operations.⚡Analysis and curating proficient solutions.⚡Feedback Engagement.⚡Student Success Management.

Worked as an executive in inventory management and structuring bill of materials.

Bangalore Urban, Karnataka, India

Conducted various business meetings, supported the community with different strategies, and resources, and was involved in different approaches to reach clients.Building up with a team and discussing the skill sets improvement plans and development areas through various conference meetups on a streamlined basis.I was continuously involved in learning and exploring leadership, personality development, team handling, and a lot of other skills related to managerial activities.

Bachelor Of Engineering - Be, Mechanical Engineering, 7.63 Cgpa

Pre University, Science (Physics, Chemistry, Mathematics, Computer Science), 86.77%

High School, 93.44%

Activities and Societies: Actively participated in a range of extracurricular activities, including marching band, district-level.